Purpose of the Human Resources (L&D) Administrator role

The Human Resources Administrator is a crucial part of our small team. You'll be responsible for providing essential support and assistance with administrative and day-to-day transactional tasks to the Learning and Development function to ensure the smooth running of the division. As the first point of contact for L&D queries, you'll be required to provide good customer service for our support staff, clinical team & other stakeholders.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role responsibilities: 

As Human Resources Administrator, your responsibilities will include:

• First Point of Contact: Monitor and respond to enquiries in various email inboxes promptly, or escalate as required.
• Customer Service: Deliver excellent customer service and communicate efficiently via email, phone, and other channels with internal and external customers.
• Administrative Support: Provide effective administrative support to the PPC Team and other relevant stakeholders.
• Induction Coordination: Coordinate fortnightly inductions, including scheduling, inviting attendees, booking venues and speakers/trainers, and liaising with relevant stakeholders.
• LMS Management: Set up and upload course content on the Learning Management System as scheduled in the Learning Calendar.
• Session Support: Provide support to various learning sessions, including managing attendance and completion.
• Evaluation Support: Assist with evaluation processes and review evaluations to identify trends.
• Record Keeping: Maintain accurate training records.
• Reporting: Provide regular reports on mandatory training activities to track progress and completion to ensure we are compliant with our NDIS requirements.

To be successful in this role, you will need:

• Relevant Certificate or equivalent experience in a relevant discipline
• Demonstrated experience working as a HR Administrator in a large, complex environment.
• High attention to detail.
• Experience using an LMS
• Adaptability to work in fast paced environment with conflicting priorities.
• Ability to build relationships with internal stakeholders.
• Desirable - HR/Learning admin experience within an NDIS-related, Healthcare or highly regulated industry

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

What Sets Us Apart

Our Commitment:

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected] using the subject line: Human Resources Administrator enquiry via EthicalJobs.

About Achieve: visit our website on www.achieveaustralia.org.au to learn more about us.

Do you have any questions about this role or need any support applying for the role? email [email protected] or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: 

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.