About us

Anglicare Southern Queensland connects with people at every stage of their life journey responding with compassion and humility, recognising the uniqueness of all individuals and advocating for the most vulnerable in our community.

We’ve been proudly empowering generations of Queenslanders by providing care, compassion and hope for over 150 years.

Anglicare Southern Queensland’s success is underpinned by the skills of 3,500 dedicated and experienced staff, and 200 generous volunteers, who collectively support Queenslanders across 4 major service streams, including Home and Community Care; Residential Aged Care; Children, Youth and Families and Corporate and Client Services.

The opportunity

Our newly centralised People and Culture team has been created with best practice and innovation in mind. Two new full-time positions (Part time considered) have been created which present an exciting opportunity, for experienced auditors to make these roles your own. Based in Fortitude Valley, you will play a key role in the “Workforce Quality Assurance, Safeguarding & Risk” centre of excellence, which provides specialist and strategic advice for workforce quality management, systems and risk mitigation. The Workforce Quality Assurance & Improvement Lead will:

• implement the Workforce Quality Assurance, Safeguarding & Risk framework (to be developed) with a focus on Anglicare’s human resource (HR) management function including compliance, operational effectiveness and efficiency
• work with P&C Centres of Expertise (CoEs) to promote and support the application of risk management principles and practices
• Develop, schedule, and conduct regular audits and reviews to ensure adherence to legal requirements and best practice human resource management
• work with our services to ensure best practice and processes are being followed
• works in partnership with the Enterprise Risk Office to ensure consistency of practice.

About you

• Significant experience in Quality Assurance & Risk Management
• Credible, professional leadership in quality assurance and risk management with ability to apply it to the organisation’s HR function
• Demonstrated experience in implementing best practice quality management systems with ability to understand the human resource management function – its application for employee well-being, workforce assurance and legal compliance
• Experienced with application of integrated risk management frameworks
• Systems and critical thinker with demonstrated analytical skills
• Track record of delivering systemic continuous improvement
• Proven consulting, facilitation, and advisory skills
• Proven experience with quality/risk/safety information systems/information management systems
• Credible, engaging communicator and highly effective report writer.
• Credible, engaging communicator and highly effective report writer.
• Relevant tertiary qualifications in Occupational Health or Safety Management or a related discipline (desired)
• Quality Auditing Certification or similar (desired)

Why join our team?

Based in Fortitude Valley, in our modern office, you will join a welcoming close knit team, who are passionate, service focused, supportive, collaborative and a high-performing. We are motivated to lead change and create real impact for our organisation and our internal clients. Other benefits of joining us include:

• Make the role your own, apply your expertise and bring your ideas to the table
• Supportive management, mentoring and trust in you to do your job
• Hybrid work model – mix of home and office so you can enjoy true work life balance, which is role modelled by managers
• Flexible hours - Part time work would also be considered for the right candidate
• Competitive salary, plus NFP salary sacrificing so you pay less tax
• An opportunity to be involved in the improvement and operational aspects of People and Culture team
• Work for an organisation which makes a difference in the lives of others.

Interested?

Send us your current resume and a brief Cover Letter explaining why you would like to join the P&C team.

For further information or request a position description, please contact Seona Craig - [email protected], using the subject line: People and Culture - Quality Assurance and Improvement Leads x2 enquiry via EthicalJobs.

Applications will be reviewed and progressed as they are received.

Anglicare believes in building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. Please advise us if you require any additional support in the recruitment process.