• Role: Intake and Recovery Clinician (Alcohol and Other Drugs)
• Employment type: Ongoing
• Time fraction: Full time (1.0 FTE)

Are you ready to make an impact?

We’re looking for a compassionate, organised, and approachable Intake and Recovery Clinician (Alcohol and Other Drugs) to join our AOD team at Ballarat Community Health (BCH). If you’re the kind of person who can make someone feel heard and supported from the very first conversation, and you’re ready to help clients take positive steps forward - this could be your next career move!

The position description is available here.

Why this role?

At Ballarat Community Health, we’re here for one purpose: creating healthy communities. We provide accessible, affordable, and high-quality health and wellbeing services to tackle the health challenges facing our region. As a not-for-profit, we’re passionate about meeting the diverse needs of our community. What we do matters – and so do you.

The BCH AOD team is a close-knit, multi-disciplinary group that values collaboration, empathy, and professionalism. In this role, you’ll be part of a flexible and responsive team that supports people when they need it most.

As our Intake and Recovery Clinician (AOD), you’ll play a pivotal role as the first point of contact for clients. You’ll listen with care, guide them through intake processes, and ensure they feel safe and supported as they start their recovery journey. You’ll also provide tailored therapeutic support for individuals and families experiencing alcohol and other drug-related issues within the Care and Recovery Coordination framework.

A day in the life:

• You welcome new clients with warmth and professionalism, guiding them through intake in a way that makes them feel safe and understood.
• You stay organised as you balance intake, case management, and documentation, ensuring no client falls through the cracks.
• You provide tailored support to individuals and families, helping them understand their options and navigate the services available to them.
• You liaise with your team and external services, knowing when to step up for extra support and when to lean on your peers for collaboration.
• You contribute to health promotion activities, raising awareness about support options and empowering the community to make informed choices.

Is this you?

We’re seeking someone who:

• Leads with empathy: You’re a natural at building rapport and making people feel comfortable and understood, even in challenging circumstances.
• Keeps things organised: You can juggle multiple priorities, manage intake processes efficiently, and always stay on top of your caseload.
• Communicates with care: You know how to listen actively, ask the right questions, and communicate clearly and compassionately with clients and colleagues.
• Is adaptable and proactive: You thrive in a dynamic environment, thinking on your feet while maintaining a calm and steady approach.
• Puts clients first: You’re committed to person-centred care and can adapt your approach to meet each client’s unique needs.
• AOD expertise: Experience supporting individuals and families through alcohol and other drug-related challenges utilising evidence based interventions and frameworks.

Why join Ballarat Community Health?

At BCH, we believe in creating healthy communities, and that starts with taking care of our people.

Here’s what you can expect when you join us:

• Competitive salary packaging: Access up to $15,900 for living expenses and an additional $2,650 for meals and entertainment.
• Make a meaningful impact: Your work will help support individuals and partner organisations, improving lives across the community.
• Flexibility to live your life: Whether it’s starting late for the school run or logging off early for family celebrations, you’ll have the flexibility to work in a way that suits you.
• A supportive, passionate team. You’ll work alongside people who care deeply about community health and each other.
• Wellness and social perks: Take part in wellness programs, staff discounts, and an active social club.
• Supportive culture: Join a collaborative, dedicated team that shares your passion for making a difference.
• Professional growth: Benefit from a partnership-driven program that supports your development and innovation in the mental health and AOD sectors.

Position Description and Enquiries

To obtain a copy of the position description, please click here.

For further enquiries about this role please contact Suzanne Powell, Manager Alcohol & Other Drug on telephone 03 5338 4522.

To apply:

Upload your resume and a cover letter that addresses your suitability for the role.

A separate document addressing the Position Requirements is not required.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled. You are encouraged to apply early to ensure you don’t miss this opportunity.

If we can assist you with any reasonable adjustments in order to submit your application for this role, or you need a copy of this advertisement in an accessible format, please contact the People and Culture team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.

Diversity and Inclusion:

At Ballarat Community Health, we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

Be more than part of your community - be someone making a difference for people in your community. Apply now!