• Program/Team: Young Women and Young Families
• Employment Type & Hours: Full Time | 76 hours per fortnight - To June 30, 2023 (extension dependent on continued funding)
• Award Conditions: Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010
• Remuneration: Level 4
• Working From: Zillah Street, Greenslopes; and McLachlan Street, Fortitude Valley sites
• Reporting Relationships: Reports to the Young Women and Young Families Manager
• Qualifying Period: 6 months

Primary Purpose of Position: This position provides young families who are homeless or at risk of homelessness with solution focused crisis and brief interventions and thorough assessment and referrals, both internal to BYS and to the wider community.

SELECTION CRITERIA - Applicants shall be assessed against these selection criteria. Applicants need to provide written responses to the selection criteria below of not more than two [2] pages in total.

Selection Criteria:

1. Understanding of and commitment to BYS vision, objectives and practice framework;
2. Demonstrated understanding of the issues impacting young families experiencing or at risk of homelessness;
3. Demonstrated ability to undertake thorough assessments of a young family’s situation and support needs, including risk assessments;
4. Demonstrated ability to work holistically with vulnerable young families, building trusting relationships and delivering solution focussed crisis and brief interventions;
5. Strong communication skills, including interpersonal skills and writing skills and the ability to advocate effectively on behalf of others;
6. Strong organisational and planning skills and the demonstrated ability to work independently and prioritise and manage competing demands.

Education, Qualifications, Requirements [Mandatory]:

• A tertiary qualification in Social Work, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in a related field;
• Current Queensland driver’s license;
• Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement;
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B [health team workers only] and COVID-19;
• Three relevant references, including most recent Manager, if relevant.

Skills & Experience:

• Experience working with vulnerable young families;
• Experience in a front-line service delivery setting (desirable);
• Experience working collaboratively with other agencies.
• Personal Attributes:
• Personal drive and integrity;
• Consultative and collaborative working attitude;
• Flexible, initiative, collaborative, inclusive, respectful, ethical, accountable;
• Ability to work independently exercising initiative, judgement and decision making;
• Commitment to a learning culture and ongoing professional development;
• Provide education and support to other staff members including mentoring and guidance in regard to effective support of young families and young children.

KEY RESULT AREAS - Role and Responsibilities

Service Delivery:

• Complete thorough assessments and provide crisis and brief interventions with young families;
• Provide centre based, phone support and mobile support including outreach visits;
• Facilitate referrals and support young families to access housing, legal, physical and mental health support, education and employment, and engage with their community;
• Facilitate appropriate referrals of young families where ongoing support is required;
• Create and maintain support plans and case notes in line with organisational policies and procedures;
• Develop networks and collaborative relationships with internal and external providers;
• Assist with keeping shared service delivery space clean and operational;
• Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance;
• Participate in both quantitative and qualitative data collection to support BYS continual quality improvement;
• Participate in staff training and development activities as required;
• Participate in case planning and review and service planning;
• Transport groups and individuals to appointments, meetings, and any other activities as required;
• Undertake other tasks as required.

People, Culture, Safety:

• Contribute to a culture of respect, optimism, accountability and resilience in line with organisational values;
• Participate in supervision, team meetings and performance reviews;
• Identify and participate in training and professional development opportunities;
• Where agreed with the Manager, supervise students, project staff and volunteers;
• Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm;
• Ensure a healthy and safe workplace for all by adhering to BYS Work Health and Safety Policy, Procedures and Practices.

Administration:

• Undertake all administrative functions relating to the role in accordance with relevant policies and procedures;
• Submit timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure;
• Prepare reports as required.

The changing demands of BYS’s organisation requires it to have reasonable flexibility in stipulating the duties that you will undertake from time to time. You will be required to perform any other duties for which you have the appropriate skill and/or training which are assigned to you by BYS, and these responsibilities do not limit what may be reasonably be requested of an employee during the course of their employment. As the successful applicant, you are required to sign and date this Position Description to demonstrate your commitment to fulfil this role in accordance with the key result areas outlined above.