We are on a mission to transform perinatal mental health care and we are looking for an experienced Corporate Services Manager / COO to join our passionate team in this brand new role!

As an industry leading not-for-profit, our innovative digital infrastructure and screening programs are making mental health support more accessible and effective for new and expecting parents.

We are so proud of the successful important work we are doing to support parents through one of life's most significant journeys - the transition to parenthood.

So, if you have strong operational experience in the NFP, a strong interest or transferable experience and you want to be part of our important mission, please keep reading - this might be the perfect next role for you!

About The Role

As our new Corporate Services Manager, you'll play a pivotal role in shaping the operational excellence that underpins our mission. This is an exciting opportunity to join our leadership team and take ownership of the engine room that powers our impact in perinatal mental health.

Working closely with our CEO, you'll drive operational efficiency across our entire team, allowing our leadership to focus on strategic growth and innovation.

You'll oversee four key areas that are crucial to our success:

• Financial Management: Leading all aspects of our financial management, from day-to-day operations to financial reporting, grant management, and corporate fundraising initiatives
• People & Culture: Building and nurturing our amazing team through strategic HR management, including recruitment, professional development and enhancing our supportive, vibrant culture
• Governance & Compliance: Ensuring we maintain the highest standards of compliance while supporting our Board of Directors and managing key stakeholder relationships
• Operational Excellence: Spearheading the project management of new initiatives, overseeing critical business systems, and driving continuous improvement across all operational functions

This is more than just an operational role - you'll be a key change maker who helps translate our vision into reality, ensuring our organisation can maximise its positive impact on families in Australia and beyond.

More about YOU

You're an experienced operational manager who thrives in a dynamic, fast paced purpose-driven environment. With at least 5 years of experience ideally in a Not For Profit operations or corporate services role, you understand what it takes to keep a growing organisation running smoothly.

You'll bring:

• A proven track record of leading and motivating teams of 5+ people, with a natural ability to bring out the best in others
• Strong financial acumen, particularly in NFP accounting, grant management, and budget oversight
• Deep understanding of NFP governance and compliance requirements
• Hands-on experience in managing multiple projects and stakeholder relationships, including government bodies, partner organisations and the COPE Board of Directors

Your working style is what sets you apart. You're:

• A natural organiser who can juggle multiple priorities without dropping the ball
• Proactive in finding solutions and improving processes
• Known for your attention to detail, particularly when it comes to compliance and reporting
• Energetic and positive in your approach, bringing a can-do attitude to challenges
• Adaptable and resilient - you understand that in a growing NFP, resources might be limited but impact is high

You're technically proficient across a range of software platforms including Xero, Microsoft Office suite, Google Workspaces and other essentials for this role.

Most importantly, you're excited by the opportunity to use your operational expertise to support an organisation that's making a real difference in mental health care.

What We Offer

In exchange for your experience and hard work, you'll find yourself part of a passionate, collaborative team united by an important mission. We offer genuine flexibility and a supportive culture where every team member's contribution makes a real difference, along with a competitive market salary and strong benefits package.

Next Steps

If you've read this far and this sounds like you, we invite you to apply for a confidential conversation. Please click "Apply Now" and attach your CV and a Cover Letter addressing these 6 specific questions:

1. Please summarise your relevant operational or corporate services experience in the NFP sector, or your relevant experience that is transferable TO the NFP sector?
2. What aspects of this role are you most confident about, and which areas would be new learning opportunities for you?
3. Looking at our mission in perinatal mental health and the responsibilities of this role, what excites you most about applying your operational expertise to this cause?
4. What is your current salary, and what are your salary expectations for this role?
5. This is a full-time hybrid role, combining work from home flexibility with time in our Inner Melbourne location. What working arrangements would be ideal for you?
6. Anything else you'd like us to know?