At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.

Join us and make a positive difference to the lives of people with disabilities, and to grow your career as part of our alliance of great minds. Our shared values are Passionate, Respectful, Ethical, Curious and Courageous.

About the role

The HR Administrator is responsible for providing quality HR systems and process support to CPA managers and employees, triaging and resolving support requests. The role holder is also responsible for overseeing the administration of all essential certificates, registrations, visas and probity checks that area required by employees to ensure legislative, regulatory and CPA policy compliance requirements are adhered to.

Responsibilities of the role (not limited to)

• Providing support, coordination and administration to deliver a range of HR tasks
• Providing level 1 HR systems support to assist managers and employees in resolving business process issues
• Triaging and troubleshooting support requests to resolve, escalate and/or re-allocate tickets within agreed service level agreement timelines
• Providing advice and guidance to managers and employees to effectively use the system, access applicable support resources and build skills & confidence in using the system
• Coordinating and monitoring CPA's certifications and probity check process
• Providing high quality customer service for managers and employees using multiple channels including face-to-face, phone, email, online platforms etc

About you

• 1 - 2 years' experience in administration or HR support
• Excellent customer service skills
• Proficient with the Microsoft Office suite of programs including Excel
• Confident in using a range of different business systems
• Workday experience desirable

Working for CPA offers you exceptional remuneration & benefits

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• Flexible ways of working - compressed hours, working from home options, flexibility surrounding hours
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 2 additional leave days each year
• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Important information

At CPA the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a low level of physical functionality with some inherent requirements. Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfil the inherent requirements of this role. CPA is committed to supporting an inclusive work environment and engaging workers with diverse lived experience. We will happily consider and accommodate reasonable adjustments that may be required to support candidates throughout the recruitment process, and to be successful and safe employees of CPA.

Cerebral Palsy Alliance is committed to the safety and wellbeing of our clients and staff. As such all employees at CPA must be triple vaccinated against COVID-19, prior to their start date. Cerebral Palsy Alliance is an Equal Opportunity Employer. Cerebral Palsy Alliance upholds, advocates for, and protects the rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.

CPA is a smoke free workplace including in, on and around CPA sites and vehicles.

How to Apply

Please click 'Apply Now' to complete your application.