- International Aid Agency
- 3 day week – flexible on days
- Sydney CBD – vibrant office location
- Looking to transition your skills to the for-purpose sector?
This global international aid organisation, campaigns and raises funds for women’s rights and injustices across 70 countries. Empowering women living in vulnerable communities, you will play a key role in supporting the smooth running of the fundraising department. From day to day processing and reporting of donations, direct mail and pledges.
Responsibilities:
- Day to Day donation processing and reporting
- Be the main point of contact for supporters and donors
- Handle enquiries in a professional manner over the phone delivering exceptional client service
- Ensure supporter records are maintained and current
- Process receipts for appeals including personalised receipts
- Process monthly regular gifts through credit card, direct debits
- Ensure donor database is maintained and files are correct
- Make recommendations for continued improvement to processes
Key Criteria:
- Exceptional client services and communication skills
- CRM experience – Raiser’s Edge and NXT highly regarded
- Excellent organisation and time management skills
- A self-starter, demonstrates initiative and proactive
- Accurate data entry and excellent attention to detail
- Able to work autonomously as well as support a dynamic fundraising team and department
- Flexible, willing to undertake additional responsibilities when required
Great cause! 3 day week – you choose! An extra week of leave per annum! Competitive remuneration + salary packaging. Great Sydney CBD location.