• Case Manager - The Girls Refuge
• Detour House Inc
• Permanent Part Time. Rotating 7.5 hour shifts between hours of 8.30-7.00pm

THE PROGRAM

The Girls Refuge is a safe, home-like environment for teenage girls who are homeless, at risk of homelessness or going through a difficult time and whose families need some extra support. We also provide support in the community for girls and young women living independently or with their families.

THE ROLE

The part-time Case Manager role will focus on improving the quality of life for young people accessing services at The Girls Refuge (TGR) by providing quality case management to increases opportunities for clients’ education, employment, wellbeing and housing.

The Case Manager will resolve crisis, promote empowerment, encourage healthy choices, promote reconnection with family, and develop relationships with organisations to improve client access to services.

To better help our clients and their access to case management this role’s hours of work will be from 8:30am-7pm Four to Five Days per week.

TGR supports young people from a range of backgrounds so candidates from diverse backgrounds are encouraged to apply, including Aboriginal and Torres Strait Islander people and people from CALD backgrounds.

ESSENTIAL SELECTION CRITERIA

• Degree qualification in Social Work, Psychology, Welfare, or related areas.
• Experience working with and supporting young people with complex backgrounds.
• Knowledge and experience working from a client centred and trauma informed approach.
• Knowledge in child and youth development, homelessness, safety planning and youth mental health.
• Experience in delivering case work support, with a minimum caseload of 12 clients (a mix or residential and outreach clients).
• An understanding of the culture and strengths-based practices.
• Demonstrated networking and advocacy skills with both internal and external stakeholders.
• Experience in delivering groups or training.
• Experience in managing situation of crisis with a risk-adverse approach.
• Identify needs for referrals to appropriate services.
• Develop and build relationships with other services and stakeholders for new clients, support and exit.
• Evaluate and adjust client progress, maintain all client files including write case notes in Client Information Management System (CIMS) database.
• Willingness to work out of hours and provide monthly on-call support.

DESIRABLE SELECTION CRITERIA

• Minimum three years’ experience in residential care or a similar role.
• Knowledge and experience in the Specialist Homelessness Service sector.
• A demonstrated knowledge of the service system for Under 16’s experiencing or at risk of homelessness.
• Experience with CIMS
• Trained facilitator in evidence-based youth group programs.
• Certificate 4 in Training and Assessment.

COMPLIANCE REQUIREMENTS

• Current NSW Driver’s License.
• Clear Working with Children and National Criminal History Record checks.
• Covid-19 Vaccination Certificate.
• First Aid Certificate.

This position description is subject to change in line with duties and strategic objectives and is dependent on continued funding from the Department of Communities and Justice.

Please note: Due to the complex nature of its female clients, TGR only employs female staff and is exempted under the NSW Anti-Discrimination Act 19.

Further enquiries can be forwarded to Monique at [email protected] using the subject line: Case Manager - The Girls Refuge enquiry via EthicalJobs.

A position description is attached.