At Central and Eastern Sydney Primary Health Network, we focus on improving the health and wellbeing of the people who live and work in Sydney, from East to South and the Inner West. Primary health refers to the healthcare provided in the community, such as a local doctor, pharmacist or psychologist. We provide support and training to these health professionals. We help them to connect community members to other services so that everyone involved in a person’s care can know how best to look after their health.

PHNs are not-for-profit organisations. We receive money from the government to provide health services that are right for the people in this area. We also work with hospitals, specialists, aged care facilities and others to improve people’s experience when needing healthcare. We work to make it easier for people to get the best care and support when and where they need it to achieve our vision of healthy and thriving communities.

• Purpose driven organisation
• Hybrid working arrangements - 2 days required in the office
• Office based in Mascot (close to public transport)
• Salary packaging available, additional leave days, EAP and other benefits
• Permanent position

About the job

This position is part of a broader effort to improve the health system experience and response for people with an intellectual disability accessing primary care services. The Intellectual Disability Educator and Service Navigator is responsible for assisting to improve access to primary care and other specialised services for those with an intellectual disability and their carers. This position will help to promote referral networks utilised by primary care providers to ensure those with an intellectual disability and their carers get access to quality services that best addresses their needs. This position will also assist to identify opportunities for further collaboration that will improve care networks available for those with an intellectual disability.

Key responsibilities

• Assist with providing in-reach service navigation and referral support to primary care providers to improve the continuum of care and reduce service gaps for people with intellectual disability.
• Develop and deliver evidence-based training and resources for primary health care providers to build skills and capacity in delivering health care for people with intellectual disability
• Assist general practices and allied health providers to engage in person centred care, quality improvement activities and apply a systematic approach to the provision of patient care to optimise outcomes.
• Participate in local inter-agency groups to increase knowledge of the local service system, build relationships and promote the project.
• Contribute to the preparation of local needs assessments, assist with monitoring, research and reporting on program outcomes, and help implement evaluation plans for key program areas, as directed.

Selection criteria – essential

• Tertiary qualifications in a health-related field and/or relevant experience.
• Relevant knowledge, training and experience in intellectual disability.
• Understanding of the health and disability sectors, with general knowledge of relevant legislation, regulations and guidelines.
• Experience in facilitating educational workshops and supporting the development of quality education resources.
• Demonstrated experience in stakeholder engagement and consultation in the primary health sector.
• Demonstrated ability to assist in establishing and maintaining relationships and partnerships with a wide range of stakeholders including the Local Health Districts, non-government organisations, community organisations, universities, clinicians and the public.
• Understanding of recent disability reforms including the National Disability Insurance Scheme.
• Experience supporting the development, implementation and evaluation of community-based health promotion programs in cross cultural settings.
• Strong organisational skills and the ability to set priorities, work effectively and achieve outcomes in complex and challenging environments.
• Demonstrated high level written and verbal communication skills, and ability to maintain diplomacy in internal and external correspondence.
• Comprehensive knowledge of Microsoft Office based computing applications, e.g. Excel, Word, Database, SharePoint etc; and
• Access to a motor vehicle and possession of a current NSW drivers’ licence.

Selection criteria - desirable

• An understanding of the primary health care environment and experience in communicating with health care professionals and consumers within CESPHN boundaries.

Why work at Central and Eastern Sydney Primary Health Network?

The impact you want

We all want to make a difference, and there are so many ways to do that in the healthcare sector. At Central and Eastern Sydney Primary Health Network (CESPHN), purpose and impact feel a bit different from frontline roles.

Our people tell us that, here, it’s less about putting out fires and more about shaping the foundations for a healthier future. Here, you’ll engage with the big picture issues. You’ll plan ahead for the changing needs of our incredibly diverse communities. You’ll connect the pieces of the puzzle, and help improve healthcare, one step at a time. With every connection, every partnership and every strategy, you’ll enable sustainable, thriving communities, for today and tomorrow.

This kind of work takes time, effort and patience! But make no mistake - your impact at CESPHN is significant. Our size (we’re just over 100 people), our flat structure and our open culture mean you’ll never be just one of many. You’ll make a direct contribution every day, shaping, innovating and improving, and you’ll feel valued for all you achieve. Working with us should also positively impact your career. Collaborating with stakeholders across the healthcare spectrum, you’ll get incredible exposure and develop knowledge and skills that help you grow for the future. So, whether you choose to stay with us long-term, or branch out onto a new path, here at CESPHN, you’ll set yourself up for a truly impactful career.

The support you need

At CESPHN, we believe that real impact doesn’t need to come at the expense of your wellbeing. Quite the opposite. The work we do takes sustained and consistent effort, and fresh, innovative thinking. That’s why we work hard to ensure you get the right balance and support for work and life. Our people say that working here feels like a breath of fresh air. Because as much as possible, you’re supported to work in alignment with your natural rhythm and at a pace that sustains, not one that crashes and burns. So, join us and flex your start and finish times, log in from your home office up to three days per week and use your laptop’s built-in wi-fi whenever your local coffee shop or quiet park bench calls!

Join us and find a team where you’re treated like a human being. Find the space you crave and the flexibility you need to bring your best self to work.

The team you deserve

Our approach is simple: We look out for each other so that everyone can thrive. That’s why we’re working hard to create a culture where you can feel comfortable to be yourself, and where you’ll be supported to produce your best work. We’re all proudly different – different backgrounds, home lives, experiences, perspectives – and we respect and celebrate those differences. We value the unique contributions of all our team members.

We work hard, and we do it with a shared sense of purpose and a strong willingness to collaborate, connect and solve problems together. It’s not all about handing out medals here. At heart, it’s about working together and winning as a team.

Join us, and you’ll find:

• Approachable and supportive leaders who genuinely value your input and want to see you grow
• A multicultural workforce that fosters a culture of respect, empowerment, and accessibility
• Empathetic, smart, capable humans who care as much as you do about community health and each other
• The trust and respect to run with projects, to challenge and question and share new perspectives.

If you have any questions about the role, please contact Recruitment on [email protected] using the subject line: Intellectual Disability Educator and Service Navigator enquiry via EthicalJobs.

CESPHN is an equal employment opportunity employer committed to equity, diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people.