About this job

• Work from Office initially with hybrid working arrangements
• Office based in Mascot (close to public transport)
• Purpose driven organisation
• Full-time position - 2 days required in office

The Population Health and Chronic Disease Program Officer is responsible for developing, establishing and monitoring key program priorities to ensure optimum performance against agreed outcomes and key performance indicators. This will require a sound knowledge of how programs are commissioned and implemented based on CESPHN’s needs analysis and the priorities established by the Commonwealth Government.

The Program Officer will be expected to undertake a variety of tasks related to commissioning and project management that may include co-design, preparation of contract materials, contract management, reporting, performance monitoring, stakeholder engagement and evaluation.

The maintenance of professional working relationships with a diverse range of stakeholders including consumers, general practice, allied health, private service providers and the Local Health Districts will be a key requirement of the position to ensure high quality project outcomes. The Program Officer will also be required to support health system integration, a person-centered approach and optimisation of quality improvement in general practice.

The Program Officer will be required to work across a number of different programs within Population Health and Chronic Disease, which may include maternal and child health, chronic disease management and priority populations. They will also be expected to work collaboratively with different CESPHN teams to leverage and apply our collective expertise to achieve service and organisational outcomes.

Key Responsibilities

• Plan and develop new programs that may involve creation of program specifications and procurement documentation from tender to contract.
• Liaise with health professionals, the community, service providers and other relevant stakeholders to provide input into program planning, development, implementation and monitoring.
• Monitor and report on program activities, budget and outcomes, and implement evaluation plans for the program activities as directed.
• Develop and promote referral pathways to meet the needs of our local communities, particularly in relation to chronic disease management and prevention.
• Support general practices and allied health service providers to engage in person-centered care, quality improvement activities and apply a systematic approach to the provision of patient care.

Selection criteria – essential

• Tertiary qualifications in a health related field and/or relevant experience;
• Demonstrated experience in stakeholder engagement and consultation, ideally in the primary health sector;
• Experience in developing, implementing and evaluating population health programs and/or clinical service delivery programs;
• Strong organisational skills and the ability to set priorities, work effectively and achieve outcomes in complex and challenging environments;
• Demonstrated high level written and verbal communication skills, and ability to maintain diplomacy in internal and external correspondence; and
• Comprehensive knowledge of Microsoft Office based computing applications, e.g. Excel, Word, Database, SharePoint etc.

Selection criteria - desirable

• An understanding of the primary health care environment and experience in communicating with health care professionals and consumers within CESPHN boundaries;
• Ability and willingness to facilitate educational workshops and develop quality education resources; and
• Access to a motor vehicle and possession of a current NSW drivers’ licence. 

If you have any questions about the role please contact: Recruitment on [email protected], using the subject line: Population Health and Chronic Disease Program Officer enquiry via EthicalJobs.

CESPHN is an equal employment opportunity employer committed to equity, diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people.