Glenhaven Family Care is a Christian Community Service organisation with strong values of Compassion, Hope, Respect, Integrity and Support. Our Vision is: Stronger families and individuals engaged in the community and supported to realise their potential. We achieve this through Family Support Services, Disability Support Services and Out of Home Care. If you are looking to be part of an organisation that is making a positive difference in the lives of others, then this is for you.

We have an exciting opportunity for an experienced People & Culture Manager to join our team on a full-time basis. This position is ideally based in our Head Office at Ulverstone with regular travel to our Launceston office but could be negotiated to be based in Launceston for the right candidate.

Reporting to the Northwest Executive Officer, you will be responsible for the effective leadership and management of the People & Culture team, providing clear HR policies, and the supervision and support of the Glenhaven management team and their staff members. You will be responsible for overseeing HR operations, including recruitment, learning & development, performance management, employee relations, compliance and WHS. Your expertise will be vital in driving HR initiatives that enhance employee engagement, retention, and compliance with legislative requirements.

Key Responsibilities:

• Demonstrate a passion and commitment to the vision, mission, values and culture of Glenhaven Family Care.
• Initiate opportunities to create a culture that deals with issues in a timely manner, generates innovative solutions and contributes to a place where all staff can excel, and be respected and supported.
• Lead the People and Culture Team to deliver outstanding service in collaboration with the Executive Leadership Team (ELT) and Senior Leadership Team (SLT)
• Develop and role model a culture that supports staff health and wellbeing, is open to change and supports learning collaboration.
• Develop and implement the Glenhaven People and Culture strategy with the ELT, to align people with policies and practices consistently across all programs.
• Develop and implement staff annual review and appraisal policy and process.
• Provide HR leadership to ensure continuous quality improvement in the HR department.
• Ensure compliance with all workplace legislation and standards.
• Assist in developing, maintaining and implementing effective HR systems, processes, policies and infrastructure that deliver the strategic objectives of Glenhaven.
• Provide expertise and input in managing Glenhaven’s WHS responsibilities, including overseeing the WHS Committee.
• Provide general industrial relations advice to ELT & managers and ensure Glenhaven operates within the framework of Federal and State legislation meeting Fair Work requirements and requirements of the SCHADS Award.
• Collaborate with the ELT and SLT to develop recruitment strategies supporting induction, retention, and career development.
• Oversee and lead the recruitment process, including advertising, shortlisting, interviews, and communication with applicants.
• Develop processes for collecting and analysing data which assists in the understanding of staff retention and engagement trends.
• Report to the ELT on key capability and remuneration issues, development, and directions.
• Provide recommendations to the ELT and Board on strategies and programs to develop a positive staff culture.
• Manage and promote the Glenhaven Training Platform etrainu.
• Embed a culture of continuous improvement and effective change management initiatives to support the ELT direction.
• Develop, coordinate and lead a Staff Wellbeing Committee.
• In collaboration with the ELT and SLT, develop, implement, and manage a broad range of HR projects and initiatives that contribute to the improvement of P&C service delivery across Glenhaven.

As the People & Culture Manager, you will have:

• Tertiary or Diploma qualifications in Human Resources Management or a related field.
• Other relevant qualifications or experience in leadership.
• Previous experience in relevant industry or not-for-profit enterprise, service or an equivalent level of expertise and experience to undertake the range of activities required.
• Demonstrated experience in team leadership and human resource management.
• Demonstrated experience in dealing with complex workplace investigations.
• Experience and knowledge in Microsoft products and other HR software.
• Comprehensive knowledge of workplace legislation and standards.
• Knowledge of the SCHADS Award and relevant WHS legislation, or ability to acquire such knowledge in a short time.
• Knowledge of the community services sector.
• Knowledge and understanding of relevant legislative frameworks, standards and government funding requirements.
• Knowledge of Incident Management rules and reporting requirements.
• Excellent communication (written and verbal) and interpersonal skills.
• Attention to detail and strong time management abilities.
• An ability to demonstrate a high degree of confidentiality, courtesy and discretion
• An ability to build and maintain strong working relationships and work confidently with people across all levels of the organisation.
• A current (less than 12 months old) Nationally Coordinated Criminal History Check or National Police Check or happy to submit to one.
• A current Working with Vulnerable People (NDIS endorsed) card or the ability to acquire.
• A current full Australian Driver’s licence (minimum P2s) is essential.
• Due to the inherent requirements of the advertised role, you are encouraged to ensure at all times whilst employed, you are vaccinated against the following: (a) COVID-19; (b) any other pandemic that is recommended under the National Health Management Strategy.

Glenhaven actively supports staff to have a healthy work life balance.

As a not-for-profit organisation, our permanent employees are able to take advantage of salary packaging to receive up to $15,900 of their salary tax-free, as well as additional meal and entertainment benefits.

To submit your application please click 'Apply Now' by the closing date.

If you require more information, please email Mark at [email protected] using the subject line: People & Culture Manager - Ulverstone enquiry via EthicalJobs.