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Family Violence Case Manager

Good Shepherd Australia New Zealand

About the Role

  • Permanent Full-time ~ 80/20 Office/Working from home ratio
  • Based in Keilor Downs
  • SCHADS Level 5 ~ $99,324.83 (plus super and salary packaging)

Role Purpose

The Specialist Family Violence Practitioner (Rapid Response) is an integral member of the Family Violence Team and delivers high quality case management services to women and children who are or have experienced family violence, including women who choose to remain in the relationship.

The role contributes extensive knowledge and understanding of family violence in the provision of case management. This role supports clients living in the community or other form of accommodation including emergency accommodation and transitional housing. 

Key Responsibilities

  • Deliver high quality outreach case management services to women and children who are experiencing or have experienced family violence through trauma informed, systems and developmental frameworks
  • Facilitate a multi-disciplinary team approach, providing a collaborative and holistic response for women and young people impacted by family violence, working toward identified goals
  • Undertake MARAM comprehensive risk assessment and mitigation, needs assessment, safety planning and case planning with women and children
  • Coordinate referrals for support and liaise with specialist services as required
  • Support victim survivors accommodated in different type of accommodation settings including emergency accommodation

About You

  • Appropriate tertiary qualification in Social Work, Psychology, or a related tertiary discipline is essential
  • Demonstrated capacity to provide outreach case management including the ability to carry out comprehensive risk and needs assessments and respond appropriately
  • Experience working in the family violence sector
  • Experience working in a fast-paced family violence program is highly desirable
  • Experience working with high-risk clients is highly desirable
  • Demonstrated experience working with women and children presenting with complex needs and behaviours (e.g. trauma, substance abuse, mental health, parenting issues, disability) and/or from Culturally and Linguistically Diverse (CALD) or indigenous backgrounds
  • Demonstrated knowledge of the impacts of family violence and the capacity to apply appropriate theoretical frameworks to practice
  • Demonstrated success in maintaining external networks and collaborative relationships with professionals both internal and external
  • Demonstrated experience in preparing written reports, maintaining records, including case notes and data base reporting
  • Demonstrated success working as part of an effective and productive team, along with the ability to be self-directed
  • Ability to apply protective behaviours techniques which reduce children’s vulnerability
  • Demonstrated commitment to personal professional development including knowledge of the Royal Commission into Family Violence Recommendations and the broader impact of the current reforms on the family violence sector

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience. 

Benefits

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Employee Assistance Program, a free and confidential counselling service
  • + more 

How to apply

Please click 'Apply Now' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria.  Please apply as soon as possible, applications are considered as they are received.

To view the position description click here or visit our website (https://goodshep.org.au/careers-with-us/)

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

Apply now

Applications for this role will take you to the employer’s site.

Good Shepherd Australia New Zealand's logo
Apply now

Applications for this role will take you to the employer's site.

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