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General Manager of Lived Experience and Co-production

Good Shepherd Australia New Zealand

About the role

  • Full Time, Maximum Term Contract
  • La Trobe Street, Melbourne or another GS site as agreed
  • Executive Contract, salary as negotiated

Role Purpose

The General Manager (GM) Lived Experience and Co-production is a newly created leadership role within GSANZ that will report to the Executive General Manager, Good Shepherd Institute - Establishment Phase.

The GM will drive and oversee the organisational approach to lived experience inclusion, to influence:

  • The strategic direction of GSANZ and our broader ecosystem
  • Our research and knowledge generation
  • Policy development and advocacy focus
  • Training programs and supporting activities

Key Responsibilities

  • Leading the development, implementation and continuous improvement of lived experience initiatives, activities and targets
  • Ensuring outcomes are both relevant to and bring value to our work with clients, the work of our practitioners and the work we deliver for funders through the lived experience lens
  • Using lived experience voices and experiences to shape the scope and delivery models of our work, to meet key deliverables and oversee programs that embed co-design principles and participatory approaches
  • Establishing and maintaining collaborative partnerships and networks with government, corporates, universities, community partners within the Good Shepherd ecosystem, to ensure effective inclusion and participation strategies

About you

  • A tertiary degree, in social science, human services, or a related field.
  • Minimum of 5 years’ experience in senior leadership and/ or at senior academia level in research, evaluation, policy and/or advocacy roles, preferably within the social and community services sector.
  • A lived experience of abuse and a deep understanding of lived experience approaches, including advocacy, per work, co-design and workforce development with knowledge of lived experience movements.
  • Sound understanding of social services, sector challenges, developments, and policy trends.
  • Experience in driving policy and advocacy, utilising multi-disciplinary approaches across diverse sectors and stakeholders

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

How to apply

Click 'Apply Now' to submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: General Manager of Lived Experience and Co-production enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

How to apply

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