• Full-Time, Maximum Term Contract until December 2024
• Hybrid model, centrally located to Brisbane CBD and working from home
• SCHADS Level 5, (plus super and salary packaging)

Role Purpose

The Group Facilitator represents FIH at conferences, presentations, network meetings and primarily facilitates in-person and online group financial wellbeing workshops and webinars, they also assist with individual support to facilitate participant referrals into the hub. The role requires intra and interstate travel and is undertaken in person and online from GSANZ offices, stakeholder colocation sites and work from home.

Key Responsibilities

• Coordinate and deliver financial wellbeing workshops and coaching in group settings to build financial independence.
• Assist with the adaptation, review and continuous improvement of FIH groupwork resources to meet the needs of participant cohorts and service location.
• Contribute to the planning and organising of co-location workspaces and participate in on-going work at various co-location sites.
• Contribute to the promotion of the FIH including delivering FIH presentations and workshops either remotely or in person.
• Collect and enter participant information using the relevant database and contribute to reporting.
• Ensure that consultation with other services complies with privacy, consent and information sharing requirements.

About you

1. A tertiary qualification or relevant work experience in Social Work, Psychology, Community Development, Community Services, Financial Capability, Financial Counselling or an equivalent field
2. Experience in community services, financial capability, financial counselling or similar
3. Experience in delivering presentations, workshops and webinars
4. Experience in responding to and phone, email and face to face enquiries, intake and assessment
5. Experience and understanding of domestic and family violence including financial abuse - people with a personal or professional understanding of the experience of financial abuse, domestic and family violence are strongly encouraged to apply
6. Experience in the application of trauma informed practice
7. Experience navigating complex service systems, identifying suitable referral pathways and facilitating warm referrals that align with participant goals.
8. Excellent communication, organisational and interpersonal skills, including an ability to quickly build rapport
9. Ability to work independently and collaboratively within a team and maintain networks of partners and contracted service providers
10. Experience working with diverse groups and cultures and understanding intersectionality

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.  

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience. 

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service 

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected], using the subject line: Group Facilitator (Financial Independence Hub) enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.