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Caseworker Manager

Lokahi Foundation

The Lokahi Foundation is a not-for-profit focused on supporting women and children impacted by domestic and family abuse.

We provide support to enable and empower women to reclaim their lives, achieve a secure environment and assist in progressing down a path which will materially improve their situation.

Our organisation is looking to expand its team and is seeking an energised, motivated and extremely organised caseworker manager to lead Lokahi’s caseworkers and also take charge of the day-to-day operations for our growing not-for-profit.

This is a part-time position (4 days a week). Minimum SCHADS Award Level 5.2 depending on experience and qualifications.

Applications will be assessed as reviewed.

Key Accountabilities

  • Manage and lead casework team, providing them guidance and support
  • Provide monthly internal supervision for caseworkers
  • Manage intake of clients and triage clients at high risk
  • Hold a small client caseload
  • Manage operating manual procedures and policies for Lokahi
  • Oversee effective running of Lokahi’s programs
  • Maintain and manage Lokahi’s volunteer database and CRM
  • Lead weekly team staff meetings
  • Maintain strong relations with DV service providers
  • Maintain strong awareness of relevant legislation in relation to child protection, women and children at risk, and family law (including ADVOs and family court processes)
  • Timely reporting to CEO of updates and any significant issues
  • Conduct risk assessment and safety planning for clients including the use of DVSAT

ESSEntial criteria

  • Relevant tertiary qualifications in the welfare field and experience in working specifically with victim-survivors of domestic and family abuse/violence
  • Minimum of 3 years’ experience working in the welfare field
  • Awareness of Trauma-Informed Care
  • Demonstrated ability to lead and manage others in a working environment
  • Capacity to deal with women and children in crisis and prioritise their needs
  • Demonstrated ability to oversee an manage the collection and reporting of client data
  • Excellent attention to detail and interpersonal skills
  • Advanced organisation skills
  • Strong communication skills (written and verbal)
  • Demonstrated ability to work effectively as a member of a multi-disciplinary team
  • Commitment to ethical practice and clear understanding of cultural diversity
  • Understanding of child protection and relevant legislation
  • Computer literacy and comfortable with Microsoft Office
  • Comply with WHS policies and safe work practices
  • Committed and driven to Lokahi’s cause
  • Must be prepared to undergo a Police and a Working With Children Check

working at Lokahi is a great opportunity because you will:

  • Work for a NFP where your wellbeing is a priority
  • Have access to NFP Salary Packaging and additional leave over Christmas and New Year
  • Gain insight into the operations of an NGO aimed at supporting women impacted by abusive relationships
  • Be part of a growing NFP, a game-changer in its industry
  • Lead caseworkers and work in a supportive, respectful and safe environment

Our services are provided only to women and children. We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and sections 30 of the Sex Discrimination Act 1984 (Cth).

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