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Caseworker Manager

Lokahi Foundation

The Lokahi Foundation is a not-for-profit focused on supporting women and children impacted by domestic and family abuse.

We provide support to enable and empower women to reclaim their lives, achieve a secure environment and assist in progressing down a path which will materially improve their situation.

Our organisation is seeking an energised, motivated and extremely organised caseworker manager to lead Lokahi’s caseworkers and also take charge of the day-to-day operations for our growing not-for-profit.

This is a 12-month contract to cover parental leave.

This is a part-time position (4 days a week). Minimum SCHADS Award Level 5.2 depending on experience and qualifications.

Applications will be assessed as reviewed.

Key Accountabilities

  • Manage and lead casework team, providing them guidance and support
  • Provide monthly internal supervision for caseworkers
  • Manage intake of clients and triage clients at high risk
  • Hold a small client caseload
  • Manage operating manual procedures and policies for Lokahi
  • Oversee effective running of Lokahi’s programs
  • Maintain and manage Lokahi’s volunteer database and CRM
  • Lead weekly team staff meetings
  • Maintain strong relations with DV service providers
  • Maintain strong awareness of relevant legislation in relation to child protection, women and children at risk, and family law (including ADVOs and family court processes)
  • Timely reporting to CEO of updates and any significant issues
  • Conduct risk assessment and safety planning for clients including the use of DVSAT

ESSEntial criteria

  • Relevant tertiary qualifications in the welfare field and experience in working specifically with victim-survivors of domestic and family abuse/violence
  • Minimum of 3 years’ experience working in the welfare field
  • Awareness of Trauma-Informed Care
  • Demonstrated ability to lead and manage others in a working environment
  • Capacity to deal with women and children in crisis and prioritise their needs
  • Demonstrated ability to oversee an manage the collection and reporting of client data
  • Excellent attention to detail and interpersonal skills
  • Advanced organisation skills
  • Strong communication skills (written and verbal)
  • Demonstrated ability to work effectively as a member of a multi-disciplinary team
  • Commitment to ethical practice and clear understanding of cultural diversity
  • Understanding of child protection and relevant legislation
  • Computer literacy and comfortable with Microsoft Office
  • Comply with WHS policies and safe work practices
  • Committed and driven to Lokahi’s cause
  • Must be prepared to undergo a Police and a Working With Children Check

working at Lokahi is a great opportunity because you will:

  • Work for a NFP where your wellbeing is a priority
  • Have access to NFP Salary Packaging and additional leave over Christmas and New Year
  • Gain insight into the operations of an NGO aimed at supporting women impacted by abusive relationships
  • Be part of a growing NFP, a game-changer in its industry
  • Lead caseworkers and work in a supportive, respectful and safe environment

Our services are provided only to women and children. We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and sections 30 of the Sex Discrimination Act 1984 (Cth).

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