• Hybrid working arrangements working onsite and from home
• Take ownership of L&D operations and our annual learning calendar
• Leverage our award winning LMS powered by Go1

MCM Group is a leading community support organisation working alongside people to live the life they aspire to, their way, providing a range of support in: Homelessness, Early Years, Disability, Early Childhood Intervention Services, Education, Palliative Care and Mental Health service areas. With over 600 employees and 250 volunteers, our Learning & Professional Development offer is rewarding and varied.

WHAT YOU'LL DO

The Learning & Content Coordinator is solely responsible for the operational administration, learning calendar coordination and LMS administration of the L&PD function. The successful candidate will have a high attention to detail, strong organisational skills and be systems and IT savvy. Practically, this role will be progressing a few priorities, so the ability to multitask and self-manage milestones is essential. You can expect to take ownership of the following:

• L&D Operational Administration: As the first point of contact for learning queries, you will promptly respond to inquiries, provide advice, and maintain organised and efficient processes and produce department reporting.
• Learning Program Coordination: Delivery of our annual learning calendar and supporting events. This includes scoping requirements, managing invitations, communications, hosting, evaluations, and collaborating with facilitators to refine content.
• Mandatory Learning Program: Ensure each department's specific mandatory learning requirements are clearly defined and centrally managed. Additionally, you will configure the LMS with appropriate content, groups and prompts to facilitate completion of these learning activities.
• LMS Key Administrator: As the designated super user for our LMS (GO1), you will partner to maximise system utilisation. Your responsibilities will include ensuring user proficiency, curating content for diverse audiences, system reporting, addressing technical issues, and taking the lead in course development alongside SME’s.

KEY SELECTION CRITERIA

We encourage candidates to review the Position Description and consider their transferable skills.

• Proven experience in a L&D administration/coordination role with experience coordinating events, responding to email and call-based queries, and administering an LMS.
• Exceptional attention to detail, highly organised and able to prioritise and forward plan.
• Tech savvy with the ability to pick up new systems and software quickly.
• Effective communication and stakeholder skills.
• Excellent writing skills and experience preparing documents, presentations, and reports.
• Proficiency in Microsoft Suite including Word, PowerPoint, and Excel.
• Experience producing and analysing training reports using Excel formulas.
• Ability to work regularly from and travel to South Melbourne, Fitzroy and Thornbury, Hester Hornbrook Academy locations and a willingness to visit other sites as needed.
• Bachelor qualification in human resources, communications, arts, humanities or related.

This role requires the satisfactory completion of safety screening including a National Police check, International Police check (if required), a current Victorian Working with Children Check (Employee), current Victorian Drivers License, and the right to work in Australia

BENEFITS

• Genuine approach to flexibility and wellbeing
• Access to our staff recognition and retail discounts portal and our annual awards night
• Personalised professional development planning
• Salary packaging up to $15,900 and $2,650 for meals and entertainment maximising take home pay
• Access to an employee assistance program including resources and counselling service
• Option to participate in celebration days, community events and Sleep at the G!

CONTACT INFORMATION

Applications will be reviewed as they are submitted. We encourage you to review the Position Description and use your cover letter to address the selection criteria. For assistance with your application contact [email protected] using the subject line: Learning and Content Coordinator enquiry via EthicalJobs. If you have role specific questions, contact Cherish Bentley on 03 9102 1812. Respectfully we are not engaging recruitment agencies.

OUR COMMITMENT TO SAFETY

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

OUR COMMITMENT TO DIVERSITY

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.

A position description is attached.