About Us

When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. However, the current Victorian story is one that reflects today's challenges for people living in remote and rural communities across the state. While we do still transport people by air and by road, this work is complemented by a range of primary health services that address the most common issues people living in country Victoria face when accessing health care.

About the People and Culture Team

We're a dynamic team spearheading strategic people initiatives and everyday operations across the employee journey. From talent attraction and onboarding, to development and performance management, we're the custodians of our workplace culture. We put people first and support the organisation and our team to grow, succeed and contribute positively to better health and wellbeing outcomes in the community.

Your Role

Reporting to the General Manager - People & Culture, the Senior P&C Business Partner is responsible for the provision of HR and ER management and provides instrumental support to the Executive and Senior Leaders within the Mobile Patient Care division. As a member of the P&C Leadership Team, you will play a key role in the design and implementation of P&C initiatives aligned to support the delivery of our People Strategy and to drive business outcomes.

You'll also:

• Develop an effective business partnership with stakeholders to understand their business requirements, identify trends, develop solutions and strategies to meet their long-term operational requirements.
• Manage ER cases, including grievances, disciplinary processes, performance management, fitness for duty, flexible work arrangements, as well as provide policy and EBA interpretation.
• Coach and develop your direct report, People & Culture Advisor, to deliver day-to-day advice, support and coaching for employees and leaders
• Coach and provide expert advice to leaders on P&C initiatives and processes to build leadership capability.
• Contribute to establishing best practice HR processes, templates, tools and policies.
• Parter with stakeholders to lead organisational change, workforce planning, and restructures.
• Prepare and analyse HR metrics for monthly and quarterly reports, providing insights to guide strategic decisions.
• Oversee accuracy of contract variations, ensuring accuracy of allowances and payments, and resolving any payment issues.
• Lead employee life-cycle programs within your portfolio, including performance appraisal and remuneration reviews.
• Contribute to and present at our Leadership Connection program aimed at building leadership capability across the organisation.

What we're looking for:

• Solid experience in HR Business Partnering within a unionised and/or complex workforce. Experience in healthcare industry advantageous.
• Tertiary qualification in Human Resources Management or similar.
• Proven experience managing complex ER cases from start to finish, including handling sensitive conversations on conflict, poor performance, and misconduct with confidence.
• Ability to interpret or seek advice on industrial instruments, in particular relating to allowances, pay, classifications, and organisational change.
• Leadership experience or leadership potential; someone who is keen to grow and develop a budding P&C Advisor.
• Solid communication skills, confident to talk to all levels of the organisation, and the ability to build positive working relationships.
• Excellent organisation skills, able to prioritise and delegate tasks in a busy, changing environment.
• Tech savvy: able to build confidence quickly with new systems and able to spot opportunities for automation and process improvement. Solid skills in MS Office Suite.
• Ability to work in an ever-changing environment, turn challenges into opportunities and deliver exceptional results even when the heat is on.

Why join us?

• Work for Australia's most reputable charity (11 out of 12 years) and most trusted charity (last 3 years).
• Work for your community helping overcome the burden of distance, enabling care in the community, helping people take control of their own health and overcoming isolation.
• Access to the highest level of salary packaging benefits via our Not for Profit status (up to $15,900 p.a. pre-tax plus an additional $2,650 for food beverage & holiday accommodation expenses annually)
• Enjoy a full-time role with flexible work arrangements to work from home and at our Richmond office, as well as options for purchased leave.
• Great parental leave benefits in addition to government parental leave.

Mandatory requirements:

• Willing to undertake National Police Check and Working with Children Check
• Working rights in Australia

RFDS Victoria hold the right to close the position should a suitable candidate apply and be appointed prior to advertising closing.

The Royal Flying Doctors Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities. Please note all applicants require the right to work in Australia.