• Full-Time, Metro South
• Strong commitment to enhancing cultural support and supervision within the organisation
• Values driven staff engagement culture 30% above industry benchmarks
• SCHADS Level 4 Rates + NFP Salary Packaging + Employee Assistance Program available

About RFQ

RFQ is a leader in the provision of professional recovery oriented psychosocial services throughout QLD, and nationally by telehealth services. RFQ combines the inspirational vision and values of our founders with progressive thinking, advanced research and evidence-based practice. We are presently undergoing transformational development as a centre of excellence.

About the Role

This is your opportunity to join a team that is passionate about supporting people living with mental health challenges. In this role, you will be responsible for preparing, maintaining and overseeing all staff and client rosters for effective allocation in response to executed NDIS Service Agreements and Schedules of Supports.

This position assists in the day to day supervision to NDIS Support Workers, collaborating with internal and external stakeholders to support clients in achieving their goals/outcomes and provides on call services as rostered. Richmond Fellowship Queensland (RFQ) is seeking a highly organised Rostering Specialist with demonstrated understanding of the NDIS and mental health sector and strong administration skills to be a part of its passionate team.

Benefits and Culture

• Progressive NGO with a strong commitment to enhancing Indigenous and cultural support within the organisation
• An ethical employer with amazing teams that are purpose driven
• Above industry standards for staff satisfaction – a culture of success
• A centre of excellence and learning
• Competitive remuneration $43.08 - $46.35 / hour plus penalty rates
• Salary packaging of up to $15,900 general expenses and can also include + $2,650 annual entertainment benefits, novated leasing, mortgage review service and personal parking expenses
• Comprehensive support infrastructure - mobile Client Information Management System and Employee Assistance Program (available for staff and their family)
• Career development and unique training opportunities available

Qualifications and Skills

• Degree or Diploma in human services or related field with at least one-year relevant experience; or less formal qualifications with substantial years of rostering experience
• Demonstrated experience in staff rostering and administration or have the ability to quickly acquire these skills
• You will have strong administration skills, attention to detail and ability to prioritise workload
• Assisting supervisors maintain oversight of Individual Service Agreements/program KPI’s to ensure contractual obligations are met
• Building positive relationships through engagement with internal and external stakeholders to achieve client and organisational outcomes
• Ability to work autonomously and professionally within RFQ's service philosophy and values
• Valid driver’s licence and access to a registered roadworthy and insured vehicle (minimum third-party property)

The position requires a NDIS worker screening clearance. For further information please visit: here.

Applications

Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report). Further information about the role can be obtained by contacting Executive Manager Service Operations, Suzanne Desailly on 07 3363 2557

To view and download the position description please click Apply Now.

In line with our values, RFQ embraces diversity. We encourage applications from people with culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander peoples and individuals with lived experiences of mental health.

Applications will be progressively considered upon receipt.