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    The Smith Family's logo

    Human Resources Generalist

    The Smith Family
    • Help young Australians to improve their long-term educational outcomes
    • Sydney CBD, Temporary full-time position (ending 27 February 2026)
    • Enjoy hybrid working arrangements (3 x days WFH)

    The Smith Family is a national children’s education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential by providing holistic, long-term support for their education.

    About the role

    We are seeking an experienced HR Generalist to deliver accurate, timely advice and support while ensuring the seamless operation and efficiency of our HR team’s processes and hands-on activities. Reporting to the HR Business Partner and working alongside dedicated, energised, and passionate team members, you will:

    • Collaborate with the HR team to efficiently address and resolve HR inquiries, provide coaching to leaders on case management, escalating complex queries as needed.

    • Extract and compile data, leveraging people analytics and reporting techniques to understand people management indicators and make informed decisions.

    • Use insights from the various HR systems, processes, and data channels to optimise the employee experience (EX) and improve efficiency whilst driving knowledge sharing across the HR team.

    • Support team members in the interpretation and adherence to the Enterprise Agreement and/or appropriate industrial instruments.

    • Contribute to the review and revision of HR policies, processes, pay rates, and entitlements, ensuring compliance with current legislation, Modern Awards, and NES requirements. 

    About you

    As well as passion for community, you will bring the following:

    • Bachelor’s degree in human resources management or related discipline 

    • A proactive, collaborative and solutions-driven approach, supported by 3-5 years’ experience in HR operations (ideally in a generalist role) 

    • A desire to make a meaningful impact; using your technical and analytical skills (MS Office and HRIS proficiency) to improve employee experience, shape policies and support data-driven decision making 

    • Expertise spanning HR policies and procedures, including an in-depth knowledge of enterprise agreements and industrial instruments (SCHADS would be an advantage) and HR law, including contracts, parental leave, discrimination, and dismissal procedures 

    • Readiness to tackle challenges and succeed with competing priorities, working autonomously with a high degree of accuracy  

    • Dedication to build relationships across diverse groups, managing sensitive cases with empathy and discretion.  

    Our benefits

    Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:

    • Find balance; with flexible work options and opportunities to purchase additional annual leave.
    • Maximise your take home pay; with salary packaging, as well as opportunities to save with discounts at retailers across the country.
    • Fulfil your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform.
    • Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave.
    • Thrive; with support for you and your family’s mental and physical health with a complete care and safety platform with unlimited Employee Assistance.

    About us

    The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

    If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click "Apply Now", we’d love to hear from you.

    You may view the position description attached.

    Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

    How to apply

    This job ad has now expired, and applications are no longer being accepted.
    The Smith Family's logo
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