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Certification Analyst - Victoria / New South Wales / Queensland

Social Traders

About Social Traders  

Social Traders is the trailblazer of social enterprise procurement in Australia. We connect certified social enterprises with business and government members. By activating the power of social enterprise procurement, we create a positive impact through jobs, community services and support for the most marginalised.  

About the role: 

This position is focussed on growing the number of Social Traders certified social enterprises and maintaining existing Certifications. Social Traders currently has over 400 certified social enterprises and is working towards increasing this to approximately 600 by 2025.  

Social Traders manages a word class Social Enterprise Certification framework, that puts impact at the heart of social enterprise. It offers assurance to stakeholders of social procurement they are working with genuine social enterprises, as well as setting a robust standard for Australian social enterprises. 

Going through the process of Certification, is a fundamental part of capacity and capability building with social enterprises. Growing the number of Certified social enterprises offers more opportunities for business and government to spend with them, to generate more impact in Australian communities. 

Social Traders Certification is focussed on: 

  • Managing risks associated with Certification and minimising the risk of social washing  
  • Elevating Certification and social enterprises in Australia 
  • Maintaining the relevance of Certification in an evolving marketplace 
  • Efficient and effective assessment of applications for Certification and re-certification 

Your key responsibilities  

 The Certification Analyst focusses on processing Certifications and engaging with Social enterprises via: 

  • Assessing new applications for Social Traders Certification. 
  • Engaging Social Traders certified social enterprises through re-certification. 
  • Maintain systems and processes related to the Certification function. 

About you: 

You possess excellent communication skills, have a passion for social enterprise and a sound understanding of business and commerce. You will guide social enterprise leaders through the Certification process and conduct social, legal and financial assessments. You are comfortable working with different people who lead social enterprises, are able to navigate their many different business models, and can comfortably handle complexity. You have sound judgement, can think at a high level, but are also detailed in your approach.  

You love working collegiately with a team of passionate people either face to face or remotely (with travel as required), and strive to contribute to positive social change alongside meeting organisational objectives. 

Experience, competencies & skills for the role  

Essential:  

  • Highly developed relationship building, communication and interpersonal skills, with a strong customer service orientation. 
  • Understanding of social enterprise and the benefits they deliver. 

Desirable:  

  • Ability to interpret financial statements. 
  • Knowledge of commercial law. 
  • Demonstrated commitment to social change and the mission and values of Social Traders. 

Behaviours expected in the role 

  • Ability to manage ambiguity.
  • Ability to navigate complex systems and issues.
  • Collegiate contribution.
  • Works collaboratively.
  • Communicating with all staff at Social Traders positively, promoting a safe and respectful culture.
  • Apply new skills and look for opportunities to learn through feedback.  

Key relationships: 

Internal 

  • Head of Certification
  • Lead Certification Analyst
  • State Leads and Social Procurement Advisors
  • CRM & Digital Solutions Manager
  • Impact & Data Manager 

External 

  • Social enterprises 

What we offer you: 

  • Opportunity to be part of a growing and purpose-driven organisation.
  • Ongoing support for Professional Development. 
  • Employer-funded Employee Program (EAP) access for you and your immediate family. 

If you are interested in this opportunity, please express your interest by APPLYING and submitting a cover letter and resume. 

How to apply

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