• Newly created role within the Employment services division |Sydney Based location
• Full Time Fixed Term contract until July 2024 |Fortnightly day off |Hybrid working model
• Competitive salary for the right candidate plus Salary Packaging Options!

Do you want to work with a leading purpose driven, community-based organisation?

SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Program

SSI Employment and Enterprises provides recruitment services, pre-employment planning and training, and work experience opportunities to help people establish suitable career pathways.

Meaningful employment is an important component to a stable, secure and independent future. SSI works with long-term unemployed, newly arrived refugees, people seeking asylum, migrants, young people and people with disability to achieve this.

About the Role

The ParentsNext Business Manager is responsible for the leadership, strategic direction, and financial management of SSI's ParentsNext contract for a particular region, overseeing multiple sites and teams within the region, ensuring all customers and job seekers' needs and expectations are being met, liaising with the Business Growth team regularly to ensure ongoing employment opportunities are being provided, as well as liaising with external stakeholders on a regular basis.

The ParentsNext Manager has overall responsibility for the profitability and financial performance for the whole region and the sites within the region.

The ParentsNext Manager is also responsible for the ongoing support and development of the staff and teams in the region, with a focus on identifying areas for improvement, and providing coaching, training and development opportunities as and when required.

You are socially driven and commercially minded. Your business mindset is essential in reading and interpreting data, networking with business, colleagues and other community support bodies. our resilience and problem-solving skills will support you in solving complex issues as they arise.

Essential Criteria

• Qualifications in Business Management, Leadership, or similar qualification desirable or be willing to work towards
• Certificate IV in Employment Services, Career Development, Disability Services, or other similar qualification, desirable or be willing to work towards
• Demonstrated experience in leading and motivating teams across multiple sites or regions to successfully deliver high quality customer service, quality and compliance deliverables, and operational outcomes
• Commercial acumen with demonstrated experience in delivering on financial targets, increasing profitability, and achieving business growth
• High level customer centric approach and the ability to work towards customer service standards, KPIs, and targets
• Ability to show empathy to job seekers, clients and prospective participants
• Good working knowledge of local, state and national labour markets
• Proven business development, sales or marketing ability including excellent communication skills, high level negotiation skills, and persuasive ability
• Previous management or leadership role within the Employment Services sector in Australia, highly DESIRABLE
• Previous experience working in the Employment Services sector and an understanding of working with long term unemployed job seekers is DESIRABLE

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can also assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] using the subject line: Business Manager - Parents Next enquiry via EthicalJobs or call Vimla on 0410801184.

For any job specific question, please contact Ian Jacobs on 0402 354 167.