About Us

Our mission is to brighten the lives of seriously ill children and their families. Our programs bring them fun, joy and laughter when they need it most… because happiness matters. When you join Starlight, you'll:

• Change lives for the better, positively impacting the lives of seriously ill children, young people, and their families.
• Have inspiring and positive work. We work to our strengths; we care about each other, and we work collaboratively.
• Be included in an exceptional team. We’ve been recognised as a Great Place to Work, we’re one of AFR’s Most Innovative Companies and we’re also the most trusted children’s charity in Australia.

About the role:

Starlight’s Business System Analyst works closely with IT, Business Applications Team and internal business teams including project stakeholders and partners. This role is responsible to support the application systems’ operation and projects delivery and will require:

• Solid CRM administration skills and experience
• Strong problem-solving skill and experience in troubleshooting operational faults.
• Strong logical, analytical and process design skills.
• Data Management, analysis, and manipulation skills
• Advanced Excel, Power BI or similar.
• Project experience with Microsoft Dynamics (Fundraising & Engagement) and Azure is highly desirable but not required.

About you

You are a self starter with the following Business System Analyst skills, knowledge and experience, ready to make a difference:

• Tertiary qualifications in science or technology disciplines.
• Able to work autonomously as well as part of a team.
• Excellent communication both verbal & written skills and the ability to interact professionally with a diverse group.
• Ability to manage and influence Vendors and internal stakeholders.

Benefits

As well as the real joy of seeing the positive difference your work makes in the lives of others, our unique benefits support you at any life stage.

• Best Self leave days and additional carer’s leave.
• Leave to support reproductive health.
• Leave options for pet owners (because pets are family too!)
• Public Holiday swap & potential to work from anywhere in the world for 20 days a year.
• A commitment to supporting your mental health and wellbeing.
• Development and growth opportunities in a workplace underpinned by positive psychology.

We seek candidates from diverse backgrounds who will bring rich experience and perspective to the team, which we know will enhance our creativity and collective intelligence. Our aim is for Starlight to reflect the broader community and we encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people with diverse abilities and those who are mature aged or just starting out in their careers.

We are committed to positive employment experiences in an environment where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day.

If we can make accommodations to our recruitment process to better enable you to shine, please include this in your application.

For more information on Starlight’s commitment to Diversity, Equity & Inclusion, please visit our website. Here you will also find Starlight's vision for Reconciliation and our current Stretch Reconciliation Action Plan (RAP).

Successful applicants will undertake a Working With Children Check and a National Police Check as they join the team and throughout their Starlight career.