Why join Pivot Training

• Provide mentoring and support services to clients in training 
• Work with a well-established RTO and management team 
• Make a difference to successful educational outcomes  

The role

We are GROWING! Due to our success in winning business delivering the SEE Program in Adelaide we are really excited to offer this new opportunity to establish the role of Participant Support Officer (RTO). If successful you will join a very well-established employment and training provider delivering services in the Northern and Southern regions of Adelaide. This role will allow you to focus your attention on Participants who are undertaking education and training within the Adelaide region. 

The role of Participant Support Officer (RTO) has been developed to provide our Participants with mentoring and support through the development of positive relationships. This support role supports Participants to build their capacity to learn, complete education and strengthen pathways to further education and participation in the community. You will work alongside trainers to ensure the supports provided are individualised, meet tailored goals plans and facilitate positive future outcomes.

The positive relationships you build with our Participants will provide effective and efficient results to ensure challenges and opportunities are identified and supported.  The role requires advanced communication, sound lateral thinking along with a strong focus on supporting Participants to strengthen their commitment to completing education which moves them towards further education or employment. 

 To be successful in this role, you will be able to demonstrate:

• A solid understanding of issues faced by those most disadvantaged in the community  
• Exceptional ability to build and maintain relationships with internal and external stakeholders
• An ability to support both Participants and trainers towards sustainable, long-term outcomes
• A driver’s license is essential
• Developed communication, interpersonal and negotiation skills with a strong emphasis on engaging people from all walks of life
• Excellent organisational, administration and customer service skills
• Demonstrated experience in a fast paced, outcome focused environment 
• Qualifications in Community Services, Youth Work, Behavioural and Social Work an advantage and desirable.

Our ideal candidate will have:

• A strong commitment to the valuable role that education plays in assisting diverse people to participate in society and upskill for employment 
• The ability to work with a diverse range of learners and educators
• The ability to work autonomously and within a team environment
• Excellent written and verbal communication skills
• Experience training and assessing through online platforms and a Learner Management System 

At Pivot Training we offer:

• Eighty9 Limited (ABN 88 485 417 134 / ACN 668 673 121) is a Company Limited by Guarantee (CLG) and, as the parent entity of Pivot Training we are able to offer our employees:
  • salary sacrificing benefits, including Fringe Benefit Tax exempt payments of up to $15,900 per annum (Full-Time and Part-Time positions only)
  • A two-week induction program
  • Extensive on the job training, up to six months
  • Motor vehicle allowance 

About Eighty9 Limited, Pivot Training

The wellbeing of our staff is our number one priority. That is why we have enjoyed over 30 years of business success as an outstanding training and employment services provider. Supported by structures and systems that have national quality assurance recognition, we provide a work environment our staff are proud to recommend.

Eighty 9 brands have made a significant impact in delivering employment and training programs to diverse people in the community. Our purpose is to ensure our clients develop and build a pathway to gain education and employment outcomes.

We invite you to visit our website at www.pivottraining.net.au

How to apply

Please apply through the ‘Apply Now’ link. Include a letter of application and resume, addressed to: 

HR Department

Human Resource and Quality Assurance Officer

Position Description is available at www.eighty9.org.au

Confidential telephone enquiries are welcome to our HR team on 08 8445 2931 (ACST)

All final applicants for this position will be asked to provide a current National Police Clearance and Working with Children Check. Please note that people with a criminal record are not automatically barred from applying for this position; rather the relevance will be considered as it applies to our industry.

Eighty9 Limited is an Equal Opportunity Employer. We encourage women, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ+ and people from non-English speaking backgrounds to apply for this position.