• Flexible work conditions; blended office and work from home
• Salary Packaging benefits
• Join Australia’s most trusted first aid organisation                        

About the role:

The People and Culture Volunteer Administrator provides membership services to our dedicated volunteers by providing a customer care experience to support them and the organisation to ultimately serve our purpose of saving lives through first aid.

This is a great opportunity to join our dynamic People, Performance and Culture Team in a rewarding role that will see you make a difference by supporting our 3000 strong volunteers and cadets whilst they’re joining, being promoted or transferring to other teams or divisions within St John NSW.

The key areas of responsibilities include:

• Providing volunteers, leaders and cadets general enquiry support about their membership.
• Ensuring the governance of the Volunteer Information Portal as an administrator for all volunteer system data, authorisations, reporting and system improvements.
• Supporting the Criminal Record Checks (CRC) and Working With Children Checks (WWCC) process and ensuring that all volunteers have these cleared checks in place for their volunteer membership.
• Supporting the Cadet Program, awards and service recognition and personal service information for the Order and Award Nominations.
• Supporting Child Safety in line with our Child Safety Policy and providing coordinating support for the team of 40 Child Wellbeing Officers.
• Providing Project support with Volunteer and Child Safety accreditations.

Successful applicants will have:

• A minimum of 2 years customer service experience and/or coordinator/administration support experience. 
• A Human Resources relevant University qualification is advantageous. 
• HR or People & Culture role experience preferred. 
• Strong written and verbal communication skills to interact and enable our volunteers and cadets effectively.
• Sound computer literacy across the range of MS Office Suite; including Word, Outlook, PowerPoint and Excel. 
• Able to demonstrate empathy with the ethos of the organisation. 
• Able to work effectively within a commercial and not-for-profit cultural environment. 

What’s in it for you?

• Flexible working arrangements
• Competitive remuneration
• Extensive onboarding and training program
• Salary packaging benefits
• Ongoing professional development opportunities

Take on a role you’ll be proud of:

St John Ambulance is Australia’s most trusted first aid charity. For over 140 years, we have helped to build more resilient communities and save lives through first aid. As a profit-for-purpose organisation, every dollar of profit made from our commercial activities are invested back into communities across NSW. 

What's next?

To apply click ‘Apply Now’ and attach your cover letter and resume.

Please note, that our recruitment process requires you obtain a Working with Children's Check and a Criminal Record Check.

St John Ambulance (NSW) does not accept unsolicited calls from recruitment agencies.

St John NSW cares about keeping children and young people safe. Protecting and promoting the emotional, physical, cultural and spiritual wellbeing of children and young people is central to all aspects of the operations and culture of St John NSW.