Are you looking for a role where you can make a difference?

SYC delivers Workforce Australia Employment Services at over 50 locations throughout Australia and offers a range of services to support people to succeed in their employment goals.

The Employment Broker, (or Recruitment Consultant) is responsible for developing strong stakeholder relationships and proactively engaging with and account managing recruitment activities for employers and securing sustainable employment outcomes for participants.

Based at our Footscray site, you will be part of a supportive and result driven team who are dedicated to our vision of well-being, independence, and opportunity for everyone. Day- to-day responsibilities will include:

• Actively engage with and account manage new and existing employer relationships, maximising placements using direct recruitment and pre-employment methods to secure sustainable employment outcomes.
• Manage employer vacancies and promote available opportunities to internal stakeholders, conducting pre-screening activities, and referring and placing suitable participants.
• Canvassing and cold calling employers to source vacancies and employment opportunities for existing caseloads and reverse market participants to employers.
• Providing thorough Post Placement Support to employers by maintaining the prescribed contact regime to maximise employment outcomes and maintain positive employer relationships.
• Supporting the implementation and development of employment strategies and linkages for key cohorts and refer participants to relevant initiatives.
• Providing effective support to participants navigating the various recruitment models, ensuring candidates receive regular contact, assistance with screening activities and other supports as required to maximise successful placements.

About You

As someone who enjoys working both autonomously within a broader team environment, you will have experience in creating relationships, the ability to meet deadlines and KPI targets and able to work in an agile environment. The successful candidate will demonstrate:

• Previous experience in customer service, client facing or sales role.
• The ability to develop relationships with employers and relevant stakeholders.
• Time management, organisational skills and the ability to plan and prioritise in order to achieve outcomes.
• Excellent communication skills, both written and verbal, including the ability to write timely and accurate email communications, correspondence, and reports.
• Interpersonal conflict resolution and negotiation skills along with the ability to identify innovative and lateral solutions to problems.
• The ability to confidently and effectively cold canvass employers and reverse market participants.

For this role, you will need to:

• Be willing to complete a Working with Children Check and National Police Check
• Have a current and valid driver's licence and your own registered vehicle with a 4 or 5 star ANCAP safety rating
• Be eligible to work in Australia

Why join Team SYC?

• Generous achievement incentives on offer for high performers
• Increase your pay with Salary Packaging options
• Career development opportunities
• Enjoy an additional day off to celebrate your Birthday*
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Be provided with wellbeing leave
• Stay healthy with discounted Corporate Private Health Cover
• Access our free and confidential Employee Assistance Program
• Discounted gym membership for all employees
• Enjoy special benefits with Beaurepaires

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential.Our vision of wellbeing, independence and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

If you match the criteria above, we want to hear from you!

To apply please complete the application process by clicking the Apply Now button.

We’re proud to be a Circle Back Initiative Employer and we commit to respond to every applicant.

Please complete the requested screening questions on the application page and attach your resume.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via [email protected], using the subject line: Recruitment Broker - Footscray enquiry via EthicalJobs.