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Coach Carer Gateway

The Benevolent Society

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  • Full time position based in Hurstville
  • $83k - $89k inclusive of Super + Salary Packaging
  • Flexible friendly organisation with work from home options

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As our Coach, you will play a crucial role in empowering carers to adopt and implement new approaches to enhance their clients' lives. In this position, you will provide personalised, one-on-one coaching sessions that can be conducted over the phone, virtually, or face-to-face. Your guidance will help carers develop essential skills to better support their clients, while also building their capacity to recognise and pursue their own needs and goals. Additionally, you will work to strengthen their ability to self-manage and provide them with valuable resources and support across a wide range of issues related to their caregiving responsibilities.

Duties

  • Provide personalised coaching to carers through face-to-face, phone, or online sessions, empowering them to enhance their well-being and caregiving skills.
  • Conduct assessments to identify carer needs and deliver informed, accurate support tailored to those needs.
  • Encourage positive change by helping carers implement strategies that boost their empowerment and capacity for self-care.
  • Ensure high-quality, person-centred service in line with The Benevolent Society’s frameworks, while documenting services and data accurately.
  • Foster strong, positive relationships with carers, ensuring satisfaction and improved outcomes through timely, effective support.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

  • Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
  • Motor Vehicle Packaging Options – to suit your lifestyle.
  • Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
  • Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
  • Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
  • Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
  • Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Experience

You will be passionate for providing outstanding service to clients and: 

  • Ability to empower carers to understand their needs/goals and to make decisions independently.
  • Excellent communication skills across cultural groups with the ability to listen actively without judgement.
  • Ability to articulate and share personal strategies for self-care, safety and wellbeing.
  • Ability to set boundaries and to seek support when needed.
  • Experience in professional coaching.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today by submitting your current CV and 1-page cover letter outlining your suitability and interest in the role.

Please call Nikki Allwood on 0481 106 064 to discuss the role further.

The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

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Apply now

Applications for this role will take you to the employer’s site.

The Benevolent Society 's logo
Apply now

Applications for this role will take you to the employer's site.

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