• Dedicated to making a difference in the lives of ageing clients
• Help ensure smooth financial operations for our Ageing services group
• Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay

About the Role:

The Client Administration Officer will join our Finance Functional Division, serving as a key contact for recording client events within our Finance system.

You will manage account-related inquiries and follow-ups for our Ageing group of services. This role is dedicated to assisting ageing clients with finance and account inquiries, ensuring resolution, and processing data entry of client events in relevant systems.

This position is based in Garden Suburb.

Key Responsibilities:

• Enhance team efficiency and client-facing activities within the Finance Directorate, focusing on Ageing Services.
• Coordinate with internal stakeholders for timely and accurate client event notifications.
• Enter client events into the finance system and other related programs.
• Perform client data verification and checks using formal and informal methods.
• Address client fee/account inquiries and follow up on issues like rejected Direct Debits and general debtor matters.
• Record notes and attach documents to client records.
• Assist in maintaining effective database management of the Finance System.

About You:

• Previous administrative experience in the health or aged care sector.
• Excellent written and verbal communication skills.
• Proficient in data entry using AX/PeoplePoint or similar systems.
• Strong customer service skills.
• High attention to detail and quality in documentation and record-keeping.

What We Offer You:

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.

To review the role responsibilities in greater detail please review the comprehensive Position Description.

A position description is attached.

How to Apply:

If you meet the above criteria and are passionate about supporting a team dedicated to making a difference, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

For all enquiries, please contact Dina Oraha via email [email protected], using the subject line: Client Administration Officer - Community / ILU / TAC - Garden Suburb enquiry via EthicalJobs.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. We also celebrate the diversity of ability, age, ethnicity, faith, sexual orientation, intersex variation, or gender identity and always welcome everyone exactly as they are.

We value diversity and encourage applications from individuals who identify as Aboriginal or Torres Strait Islander. Employment with Uniting is subject to satisfactory background checks, including a National Police Check and Reference Checks.