• Seeking a Technical Writer - HRIS Project
• 12-month full time contract 
• Role based in Parramatta and CBD with travel to other sites as required
• Utilise your expertise in technical writing to collaborate closely with HRIS Project stakeholders, translating complex technical specifications into accessible documentation that supports the seamless integration and adoption of our new HRIS system.
• Join a dynamic team at Uniting to play a pivotal role in documenting and communicating technical aspects of our HRIS Project, ensuring clarity and usability of all training and operational materials.
• Base Salary + Super and NFP Salary Packaging Benefits (extra $18,550 tax-free) - Take home more pay.

About Uniting:

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are compassionate, respectful, innovative and bold.

Role Purpose:

This role will develop engaging and innovative technical training material, online and offline learning artifacts, including system help guides and process guides across various platforms in collaboration with key stakeholders and subject matter specialists to support the implementation of our new Human Resources Information System (HRIS) through the design and development of learning and development initiatives.

Key Responsibilities:

Operation Processes

• Utilise documentation tools and software to develop and manage technical documentation, such as user manuals, installation guides, system operation manuals, and online help files.
• Ensure documentation is concise, clear, and user-friendly.
• Create visual aids like diagrams and charts to improve understanding of technical concepts.
• Transform complex technical specifications into training materials suitable for diverse audiences.
• Design training materials aligned with intended audience needs and adhere to Uniting’s industry standards and style guides.
• Maintain awareness and fulfil responsibilities according to Uniting’s health, safety, and wellbeing management system, including WHS responsibilities.

Client Management

• Collaborate with the Learning@Uniting Team, HRIS Project Team, and other stakeholders to understand project training needs and product requirements.
• Uphold high standards of conduct and work performance to enhance our reputation with internal and external stakeholders.
• Foster integration and teamwork within the People Experience function to deliver cohesive and effective employee experiences from start to finish.

People Management

• Actively participate in Uniting’s performance management and review processes.
• Uphold and exemplify Uniting’s Code of Conduct in all actions.
• Foster a culture of openness, feedback, and productivity.
• Demonstrate the values of the Uniting Church by respecting each person’s dignity and uniqueness, embracing diversity, advocating for social justice, and promoting inclusion.

Qualifications and Experience:

Qualifications:

Bachelor’s degree in education, Instructional Design, English, Communications or related subject, Cert IV in Technical Writing, or demonstrated equivalent knowledge and/or experience.

Experience:

• 2-5 years of demonstrated experience in the creation of a range of technical documents and processes, in both online and self-paced formats.
• Proven experience creating learning strategy documents, design briefs and instructional material to a high quality.
• Demonstrated ability using common digital learning tools e.g. MS Office Suite (Particularly Microsoft Word, PowerPoint, etc.), Adobe Creative Cloud, Camtasia, etc.
• Excellent organisational and time management skills with an ability to effectively prioritise and execute tasks on time in a high-pressure environment.
• Highly effective written and verbal communication and interpersonal skills, supporting work with clients and stakeholder groups.
• Knowledge of adult learning principles, training design, planning, and organising methods.

Even better:

• Skilled at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority.
• Strong skills using MS Excel.
• Experience with HTML/CSS.
• Desire to continuously learn new features of development tools.

To review the role responsibilities in greater detail please review the comprehensive Position Description by clicking on the linkhere: PD_Technical Writer;

What We Offer You:

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply: 

Click Apply Now to send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all enquiries, please contact Dina Oraha via email [email protected] using the subject line: Technical Writer - Parramatta / Sydney CBD enquiry via EthicalJobs.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. We also celebrate the diversity of ability, age, ethnicity, faith, sexual orientation, intersex variation, or gender identity and always welcome everyone exactly as they are.

We value diversity and encourage applications from individuals who identify as Aboriginal or Torres Strait Islander. Employment with Uniting is subject to satisfactory background checks, including a National Police Check and Reference Checks.