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Family Violence Practitioner L17/Intake


What we do

Wayss is the largest provider of housing and family violence services in the South East Melbourne area.

We exist so that people have access to safe, sustainable and affordable housing and our vision is to be the major provider of social housing services and leading-edge client support programs in the Southern Melbourne Metropolitan region.

Wayss is a leading service provider which delivers support to those experiencing family violence in the home. Our family violence programs provide support and assist women and their family to access the services they need. Our integrated approach has transformed the lives of many thousands of people and families, assisting them to live free from family violence.

About the role

Wayss is funded to respond to Victoria Police Family Violence Referrals (L17's) and is the primary Intake and Assessment point for family violence case management. With the establishment of The Orange Door in the Southern Melbourne region, this role will transition to The Orange Door In October 2021.

The position responds to Family Violence Reports (L17’s) by addressing the immediate needs of women and their children experiencing family violence. A point of initial contact and engagement for women and their children seeking support, the position works within a specialist women’s, children and families discipline to provide information, advice and an initial assessment with a focus on risk assessment for those seeking assistance.

Duties include:

  • Identifying, assessing and prioritising the risk and needs of women and children, using the MARAM framework, relevant practice frameworks and guidelines.
  • Identifying housing and social support needs, including assessment of eligibility for other Wayss services.
  • Liaising with the Magistrate’s Court as an advocate and support for the client; Victoria Police regarding the referral and information sharing; and other statutory agencies.
  • Providing referral, liaison and support to access appropriate services and organisations.
  • Attending meetings that support collaboration and the coordination of responses to clients.
  • Providing support to other functions of the Family Violence Response team.
  • Participating in training and development, formal supervision and performance development as per Wayss policies and procedures.
  • Ensuring the health and safety of self and others in the workplace by working in accordance with legislative requirements and Wayss policies and procedures.

About You

You will have:

  • Professional experience and relevant tertiary qualification(s) in social work, welfare, psychology or a related discipline or a relevant associate diploma level qualification with substantial experience of working with the family violence service stream.
  • Experience working with women and their children and families with complex needs and risk issues within in any of the following service areas: Family Services, Child Protection, Family Violence, Disability, Housing, Mental Health and/or Alcohol and Other Drugs.
  • Demonstrated ability to identify, assess and prioritise the risk and needs of clients in a whole of family approach.
  • Resilience to work with and support clients who have been exposed to trauma
  • The ability to work collaboratively and build strong, authentic and supportive working relationships.
  • The ability to recognise and identify the limits of your own expertise and to seek advice or refer clients to other specialists.
  • A commitment to best practice and work towards the best possible outcomes.

This role requires a current Driver’s Licence and valid ‘Employment’ category - Working with Children Check Card. The candidate will need to have successfully completed Wayss pre-employment screening and a police check.

Benefits we offer

  • Salary range of $82,774 to $89,038.
  • Plus superannuation
  • Plus generous tax benefits through salary packaging
  • Plus mobile phone for business and personal use
  • Five weeks annual leave plus 17.5% leave loading and generous personal leave entitlements
  • Inclusive workplace with complimentary health and well-being programs
  • Access to discounts on electrical goods and motor vehicles

To find out more about the role please call, Rhea Campbell/Trudy Kirk, Advanced Family Violence Practice Leader on 97916111.


Please ensure you include in your covering letter your skills and experience in relation to the key selection criteria contained in the Position Description.

The Position Description can be obtained by visiting https://www.wayss.org.au/careers-at-wayss/

What is important to Wayss must be important to you.

Wayss is proud to be an inclusive and child safe organisation. Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and possess a valid Working with Children Check.

Wayss is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages and LGBTIQ people.

How to apply

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