• Organisation: Parramatta Women’s Shelter
• Location: Cumberland and Parramatta LGA
• Reporting to: Team Leader and Executive Officer, Client Services
• Work type: Permanent Full and Part time opportunities 38 hours p/w
• Award Classification: Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) Positions will start at a Crisis Accommodation Level 2 (depending on experience and role) plus superannuation and salary packaging.
• PWS is an Australian Service Excellence Standards Accredited Shelter.
• We follow a feminist approach and offer supportive work arrangements, including external professional supervision. 

Who we are

Women’s Community Shelters is a network of ten shelters for homeless women with or without children across NSW. We are recruiting for a case worker, and a child and youth specialist worker to join our team in the Cumberland LGA.  Parramatta Women’s Shelter is a crisis accommodation service for women with or without dependent children, who are experiencing homelessness due to domestic violence or family violence. PWS has opened its first Core & Cluster service.

The shelter is staffed 7 days a week (reporting to the EO of Client Services during office hours) 

Parramatta Women’s Shelter is dedicated to supporting and empowering women to take control and move forward with their lives. Our clients are supported with client-centric and trauma-informed case management and are assisted to secure more permanent housing options and pursue other support goals, such as, studying, re-training, legal, employment, financial, family, and recreational. 

About these roles

The Core & Cluster model allows for the expansion of Parramatta Women's Shelter. The shelter provides crucial supported accommodation services to women, with or without children who are at risk of homelessness and have experienced domestic and family violence. Our team provides skilled case management while families stay with us in crisis accommodation or rapid rehousing. We are building on our current team and looking for a Case Worker and a Child and Youth Specialist Worker to join us in this exciting new program that offers independent living to every family.

An understanding of the homelessness sector, awareness around current issues and practice in domestic violence and good knowledge of housing pathways are key skills for these roles. The ability to work an on-call roster including some weekend work is required.

Essential Skills

• Social Work, Psychology, Community Services and/or a related Human Services field. Prior experience in a domestic and family violence service or related role will be looked upon favourably.
• Demonstrated understanding of client-centred and trauma-informed practice.
• The ability to work with limited supervision and exercise judgement and initiative in a new role with developing practices and processes.
• A demonstrated understanding of the varying needs of women and children who come from diverse backgrounds and present with multiple and complex needs.
• Experience in providing case management and coordinated services for women and children with complex needs.
• Knowledge and understanding of domestic and family violence and homelessness, including the legal and social impacts on women and children and working in a best practice approach.  
• Strong administrative skills, including excellent written and oral communication skills and confidence with the MS Office applications.
• High-level organisational skills, the ability to be flexible and set priorities and ensure adherence to service standards in a fast paced and changing environment.
• Ability to think innovatively and creatively to develop tailored client solutions.
• Ability to work autonomously and as a part of a multidisciplinary team.

Essential Requirements

• Current first aid certificate or capacity to acquire one before commencement.
• Current NSW driver’s License.
• The right to live and work in Australia with Ability to provide proof of Eligibility to Work in Australia
• National Police Check
• Working With Children Check
• COVID-19 vaccination

Desired Skills

• Experience in the Not For Profit sector.
• Ability to use online case management system CIMS.
• Understanding of current issues in women’s homelessness, including current practices of responses to domestic and family violence and homelessness.

What’s on Offer

• Purpose with a mission to help shape and lead a positive impact on women and children.

• A supportive workplace.

• Salary Packaging and Fringe Benefit available.
• Feminist organisation embedded in strong foundational practice frameworks.
• Supportive learning culture with career development and training opportunities. 
• An inclusive organisation with a culturally diverse team.  Member of ACON’s Welcome Here Project
• Access to free counselling through our Employee Assistance Program.
• External Team Supervision bi-monthly, additional support when required. Internal monthly supervision.

How to Apply

• Please send us your resume and cover letter addressing the essential skills (as above) via the "Apply Now" button.
• Applications that do not have a cover letter and address each point of the essential skills will not be considered.
• Applications will be reviewed as received and interviews will be scheduled accordingly.

• Employment is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.
• We seek a workforce that is as diverse as our society, in race, ethnicity, gender, age, disability, sexuality and cultures that will reflect the communities we work in. We strongly encourage Aboriginal and Torres Strait Islander people to apply. Please do not hesitate to contact us if you require a copy of the position description.
• We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and sections 30 of the Sex Discrimination Act 1984 (Cth).