This is an exciting new role and you will be responsible for providing holistic case management support for women entangled in the criminal justice system to enable them to become connected to their community and develop pro-social networks to enable women to live healthy and productive lives. The role will be supported by volunteer mentors who will walk alongside the women.

The Transition Program Coordinator position will focus on:

• Introducing the WJN Mentoring Program to the women in the AMC Management and monitoring of all new referrals.
• Supporting Women in custody with the necessary resettlement needs to enable them to successfully transition from custody to the community.
• Developing and maintaining strong housing pathways for women.
• Developing and maintaining strong referral pathways to meet the news of the women.
• Matching and supporting volunteer mentors

Duties and Responsibilities

Main Duties

• Provide support to mentors and women, monitoring and supervising all mentoring relationships, processing, and responding as appropriate to mentor reports, referring women (mentees) to appropriate services, coordinating the support provided to mentees, and participating in monthly mentors’ meetings.
• Liaise with mentors to support the mentoring relationship.
• Serve as the primary point of contact for the women and volunteers assigned to you
• Formally exit both mentor and mentee when the time comes to end a mentoring relationship
• Manage mentor and mentee program support needs
• Liaise with other caseworkers and organisations that have mutual clients to ensure the development and maintenance of a holistic support network
• Undertake assessments on women for participation in the program
• Connect with women in custody and the community on a regular basis to assess and liaise with prospective and current women
• Develop and maintain appropriate information and referral sources and networks with both government and non-government agencies
• Work in a collaborative manner with the WJN program staff to enhance outcomes for the women.
• Support women into safe housing options
• Work in a culturally sensitive, trauma informed and person centred manner

Administration

• Undertake office administrative tasks related to fulfilling your role
• Write monthly reports, client case studies and other reports where necessary or requested by your supervisor
• Develop your own work plan
• Client case notes are recorded daily and kept up to date
• Manage client files in accordance with the WJN case management model
• Manage data collection and ensure that required data are collected and entered regularly into the appropriate databases and computer systems
• Adhere to all programs and funding reporting requirements

Supervision of program volunteers

• Be involved in the training of volunteers to become mentors using the WJN mentoring model
• Link and match mentors and women in accordance with the WJN mentoring model
• Supervise and support volunteers
• Support mentors through regular phone calls and monthly meeting

Teamwork & Supervision

• Participate in ongoing training and professional development activities
• Attend WJN meetings as required
• Attend and actively participate in supervision with your supervisor
• Actively participate in staff meetings, intake meetings, peer review and case management meetings.

Qualifications

Education

Tertiary qualifications in Social Work, Community Services, Social Science or similar.

And/or

Industry Experience

• Minimum 3 years experience working with women with complex needs.

Selection Criteria

• Knowledge of the impact of homelessness, mental health disorders, domestic violence, sexual assault, and existing legal barriers to socially and economically disadvantaged women
• Experience in recruiting, training and supporting volunteers as an integral part of a service delivery model.
• Demonstrated experience with working with and supporting women
• Demonstrate an understanding of the issues and challenges that women affected by the criminal law system face.
• An understanding of the concept of mentoring and the ability to apply mentoring principles to working with women
• Demonstrated experience with time management, prioritisation, including maintaining client records and reports
• Experience working with and engaging First Nations women
• Excellent verbal and written communication skills, interpersonal skills and ability to build rapport quickly
• Current driver's license

Other Requirements

• An understanding and adherence with Work Health and Safety principles to ensure the health and safety of yourself and others at the workplace. The ability to apply risk management and prevention strategies within a complex criminal justice environment.
• An understanding of the principles and practices related to workplace diversity and Equal Employment Opportunity (EEO).
• Have an understanding of, or capacity to work within, the criminal justice system.
• Adherence to the Women’s Justice Network of Conduct and Ethics
• Proficient computer literacy and experience with Google suite
• Previous experience with the use Salesforce or similar client data bases
• Current Working with Childrens Check
• Current National Police Check

Women with a lived experience of the criminal justice system are encouraged to apply.

Being a woman is a genuine occupational qualification for this position under Section 31 of the Anti-Discrimination Act 1977 (NSW)

First Nations Women and Women with lived experience of the criminal law system are strongly encouraged to apply.

Applications must contain a current resume and have addressed all the selection criteria, including other requirements.