About Working Women's Centre WA

Working Women’s Centres provide free information, advocacy, advice and assistance to women on workplace issues, including workplace entitlements and rights, gender issues, cultural diversity, discrimination and sexual harassment. WLSWA is implementing the Western Australian WWC in partnership with Circle Green, who currently deliver the WA Workplace Respect Project. The WWCWA service model is wholistic and trauma-informed, to ensure that issues in relation to the workplace are addressed in the context of women’s other needs.

About Women's Legal Service WA

WLSWA is the only gender specific community legal centre in WA, delivering services to women who are financially disadvantaged, and who live with multiple vulnerabilities that create other barriers to accessing justice. Socio-legal assistance is tailored to ensure continuity in support and mitigate re-traumatising clients. As a specialist legal service, WLSWA works alongside and compliments generalist community legal centre work. WLSWA also promotes women’s human rights to be upheld and fosters legal and social change through a range of strategic activities, including law and policy reform.

WLSWA is the lead agency in the delivery of the WWCWA and will host the service hub and provide central coordination.

In addition to the opportunity to join a great team, WLSWA offers flexible working arrangements, employee assistance program, targeted professional development, opportunity to salary sacrifice, and additional paid leave between Christmas and new year.

About Circle Green

Circle Green Community Legal provides accessible justice and seeks to create system, place and space to ensure a safety net of best practice legal advice, education, and advocacy. Services aim to assist people who are otherwise disadvantaged in their access to legal services.

Circle Green specialises in humanitarian, tenancy and workplace legal support services. Specialist services also support other providers of community legal services to develop local service capacity and to build strong referral pathways.

Circle Green will collaborate with WLSWA to oversee the WWC. The WWC will also work closely with Circle Green’s Workplace Respect Project.

About the Client Service Officer role

The CSO provides administrative support and reception duties to the WWC. This position is the first point of contact for clients and other service providers contacting the WWC. This position works alongside other CSO’s at WLSWA and supports clients and staff as required.

The CSO is required to engage and provide effective information and support to women. The successful applicant will have high level communications skills and the ability to assist clients in a non-judgmental and compassionate manner. It is also essential the CSO works well within a small team and under minimal supervision.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, live with a disability, have a culturally and linguistically diverse background and people of all ages.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance our organisation. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

For a confidential discussion about the position, please contact Kim MacNaughton on 0418 942 839 or [email protected] using the subject line: Client Service Officer enquiry via EthicalJobs.

A position description is attached.