• Full time maximum term contract to 30 June 2026 (with possibility of further extension)

The WNSW PHN funds a range of health services and programs to improve access to care and better health for our communities.

The Internal Training and Development Officer is responsible for coordinating and delivering internal training and awareness programs. This role is integral to developing, designing, and implementing organisational training programs that enhance the capability and capacity of PHN staff. The role aims to build the knowledge and skills necessary for delivering customer-centric programs, services, and outcomes across the organisation.

The position can be based in any one of our offices including, Dubbo, Orange, Bathurst or Broken Hill.

If you have any questions about this position after you have read this document, please contact Darren Copeland on 0448 261 984.

Selection Criteria

Essential

• Qualification in Human Resources, Education, or a related field.
• Experience in designing and delivering training programs.
• Knowledge of adult learning principles and emerging training methodologies.
• Strong written and verbal communication skills with the ability to deliver engaging presentations and training sessions.
• Ability to manage multiple projects simultaneously, ensuring that training programs are delivered on time and within scope.
• Demonstrated ability to build and maintain effective working relationships with a wide range of stakeholders.
• Capacity to travel within western NSW; hold a current driver’s licence.

Desirable

• Certificate IV in Training and Assessment (or equivalent).
• Experience in a customer service-focused organisation.
• Familiarity with Learning Management Systems (LMS) and online training tools.
• Experience working in the health, NGO or community services sectors
• Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.
• Flexibility in approach and ability to adapt to changing priorities and emerging training needs.

About Western Health Alliance Ltd (WHAL) 

The Western NSW PHN (WNSW PHN) is one of 31 Primary Health Networks across Australia. We are an independent, not-for-profit organisation funded by the Commonwealth Department of Health, established to support frontline health and wellbeing services. Our focus is to increase the efficiency and effectiveness of primary health care, ensuring people receive the right care in the right place at the right time.

WNSW PHN is an agile and high performing organisation that responds to the identified needs of the community, Commonwealth and State health policy, and the development needs of primary health care providers.   We work closely with general practice, Aboriginal Medical Services and other health care providers, Local Health Districts, non-government organisations and the broader community to plan and fund programs that support local health services to meet the health needs of our communities.

Benefits to working with WHAL

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

• Generous salary packaging options up to $18,450 per year
• Family friendly and flexible working arrangements (including Hybrid model)
• Collaboration with passionate likeminded professionals
• 5 weeks annual leave
• Additional leave between the Christmas and New Year period
• Option to purchase an additional 2 weeks leave or cash out 2 weeks
• Corporate Fitness Program (Fitness Passport)
• Professional development allowance and study leave
• 6 weeks paid parental leave
• Free Employment Assistance Program

Guidelines for applicants

These guidelines aim to assist you in submitting applications for advertised vacancies with the Western NSW PHN.
 
For an outline of responsibilities, position description, selection criteria and information on how to apply, please refer to the Employment tab in the ‘About’ section of our website wnswphn.org.au/workwithus.
 
WNSW PHN is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.

PLEASE NOTE:

As part of your application, you must provide a separate statement addressing each of the selection criteria as well as your resume. If you do not provide these two documents, your application will automatically not be accepted.

Applying for a position

• Obtain and carefully read the information pack for the position of interest.
• Conduct some initial research on the organisation by browsing the website and reading key resources.
• If you need to seek clarification or additional information on the organisation and/or the position, contact the appropriate person identified in the pack.
• Decide whether you possess, and can demonstrate your skills, experience, ​knowledge and ability against the selection criteria.
• When addressing the selection criteria, provide examples to demonstrate and
  substantiate your claims. Examples should outline a situation, identify the action you took and summarise the subsequent result. Keep your response to no more than two pages, plus your Resume/Curriculum Vitae (CV).
• Be aware of the closing date and where and how to lodge your application. If, for any reason you cannot submit your application by the closing date, you should ring the contact officer to see if a late application will be accepted.
• If you require any special arrangements (e.g. wheelchair access, hearing or visual aids, etc.) to assist you to attend an interview, please discuss these with the contact officer when the interview is being arranged.

Submit your application

Applications should be submitted by clicking Apply Now and following the prompts.

An information package is attached.