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Women's Wellbeing Groups Coordinator and Facilitator

Women's Health and Equality Queensland Ltd
  • Classification: Social, Community, Homecare & Disability Services Industrial Award 2010
  • Remuneration: SCHADS Award – Level 5
  • Working Hours: 0.8 FTE (4 days per week)
  • Reports to: Women Wellbeing Team Leader

ORGANISATIONAL ENVIRONMENT

Women’s Health and Equality Queensland (WHEQ) are leaders in advancing women’s health, gender equality and the primary prevention of violence. Founded over 40 years ago, we are a not-for-profit organisation dedicated to supporting women, improving their healthcare, and advocating for gender equality. We have a centre in the South Brisbane area which provides a range of services to support women and gender diverse people affected by domestic, family and sexual violence. These services include counselling, case management and a range of therapeutic, educational and social groups.

WHEQ service delivery is guided by a strategic and operational plan. We work with a diverse range of participants and stakeholders. We acknowledge that not everyone who may seek our services may identify as female. We are a pro-choice organisation that applies an intersectional feminist lens to our work.

ABOUT THE JOB

The position is responsible for the development, facilitation, delivery, evaluation and reporting of a program of groups designed to support women’s recovery from experiences of gendered violence through promoting wellbeing, social connectedness, financial independence and increased personal power. This role includes intake to assess how we can best meet the needs of participants and may include case management support as needed.

This position will require identification, engagement and relationship development with external stakeholders. The position will be based at WHEQ’s South Brisbane Centre, but delivery of groups at external locations may also be required to help meet the needs of priority cohorts.

We are looking for someone who has strong group facilitation skills, can juggle a range of competing priorities, has a positive disposition and is great at building human connection. A knowledge of domestic, family and sexual violence is highly advantageous.

DUTIES AND RESPONSIBILITIES

You will be accountable for:

  • Develop, plan, coordinate, facilitate and evaluate therapeutic, psychoeducation and support groups on a range of topics aimed to support women’s recovery from experiences of gendered violence.
  • Establish the most appropriate operational methods for the delivery of groups
  • Prepare program budgets, monitor expenditure, reconcile and report on budgets.
  • Provide, where required, client-centred trauma-informed case management services to WHEQ clients, through face-to-face, telephone and web-based delivery modalities to people who have experienced domestic, family, sexual and other forms of gendered violence.
  • Provide appropriate referral services to WHEQ clients if another organisation can better meet the client’s needs.
  • Assess clients’ health needs to ensure appropriate support is provided to clients.
  • Identify and foster beneficial partnerships to enhance, deliver and extend the services WHEQ offer.
  • Develop and deliver professional education to external stakeholders.
  • Ensure currency of knowledge regarding best-practice principles.
  • Adherence to best-practice counselling, case management, group delivery, health promotion and education frameworks.
  • Prepare accurate and timely reports.
  • Provide and assist with establishing organisation programs and procedures.
  • Contribute to grant writing and opportunities to expand WHEQ services.
  • Provide expert advice and supervision to employees classified at a lower level and volunteers.
  • Contribute to the planning, implementation, and revision for continuous quality improvement of WHEQ service delivery projects and programs providing women’s health information, education, and building client capacity and self-resilience.
  • Escalate identified issues and clinical risks through formal organisational channels.
  • Work under general direction from senior employees
  • Priorities, plan and organise your own work

GENERAL REQUIREMENTS

  • Demonstrated ability to work effectively both independently and as a member of a multidisciplinary team.
  • Ability to prioritise time and manage allocated workload.
  • Demonstrated computer literacy, including strong knowledge of MS Office Suite applications.
  • Well-developed oral and written communication skills including the alibility to communicate effectively with a diverse range of cultural and social groups.
  • Experience in initiating and managing productive relationships with partner organisations and other stakeholders.
  • Ability to actively understand, communicate and support WHEQ’s vision and strategic goals, and communicate that to stakeholders, internally and externally.
  • Uphold high levels of confidentiality and integrity, liaising with others in a professional, respectful and constructive manner.
  • An analytical and innovative thinker with a problem-solving attitude.
  • Current Working with Children Check, Police Check or similar, or preparedness to obtain.

PERSONAL BEHAVIOURS

  • Commitment to the values of WHEQ – including an intersectional feminist framework.
  • Supportive and collaborative team member
  • Integrity, ownership and accountability
  • Resilience and the ability to remain calm under pressure.

ABOUT YOU

  • A relevant Bachelor or post graduate degree in Counselling Social work Psychology Community Development and eligibility for registration with a professional body if relevant
  • 2 years minimum experience in your professional discipline including experience supporting women who have experienced gendered violence.
  • Evidence of recent group facilitation, group planning and development, case management or clinical experience working within a community health and or social services setting engaging with vulnerable client groups, including trauma-informed care.
  • Developed understanding of the gendered nature of domestic and family violence and sexual violence and its impact on women’s health and wellbeing.
  • Experience and demonstrated understanding of issues faced by Aboriginal and Torres Strait Islander Peoples and communities, culturally and linguistically diverse people, people with diverse genders, people with disabilities and other vulnerable and or disadvantaged groups within the context of health and wellbeing.
  • Understanding or ability to acquire knowledge swiftly of federal and state-based legislation including domestic and family violence, sexual violence, and child protection legislation relevant to service delivery.
  • An ability and commitment to creating a positive work environment and strong organisational culture while contributing to the development and achievement of the goals and visions of the organisation.

ADDITIONAL INFORMATION

This Position Description provides the minimum requirements for the role. Extra duties may be required as requested by your direct line manager.

Women’s Health and Equality Queensland Women’s Centre is located in Stones Corner/ South Brisbane. This position may require you to work on some days at varying locations in Brisbane as part of a co-location model.

WHEQ is committed to increasing employment of Aboriginal and Torres Strait Islander peoples and strongly encourages Aboriginal and Torres Strait Islander applicants to apply.

WHEQ celebrates diversity and welcomes applications from a diversity of people from all backgrounds.

WHEQ encourages applications from people with disability. We want to provide a positive, barrier-free recruitment process and supportive workplace. If you require modifications with the application process to meet your access needs, please contact us.

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