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Client Services and Intake Officer

Canberra Community Law

Canberra Community Law is a leading not for profit community legal centre in the ACT and its region committed to social justice and human rights. We are seeking a full time Client Services and Intake Officer to join our front office team.

This is an excellent opportunity for a person committed to social justice and human rights to make a real difference to people experiencing disadvantage.

This position is the first point of contact between clients, referrers and CCL. The focus of the position is to provide accessible, efficient and effective triage and intake services to those seeking assistance from the Centre including information provision, initial legal needs identification and risk assessment.

The position also provides reception and administration services to our clients and staff.

Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply.

Remuneration and Benefits:

  • Salary: $74 040.34 to $77 797.17 (Salary Grade CS3) per annum (depending on qualifications and experience) + superannuation + salary packaging options
  • Generous legal provisions including extra paid leave over Christmas
  • Opportunities for Professional Development
  • Workplace Culture, which is dedicated, collaborative and dynamic
  • Staff are eligible to salary sacrifice a portion of their base salary (up to $15 900 per annum)

For more detail about Canberra Community Law, the position and employment conditions please see attached Position Description.

Short listing for interviews and selection will be based on responses to the selection criteria. Applications which do not address the selection criteria will not be considered.

If you have any queries regarding the position, please contact Genevieve Bolton on (02) 6218 7922 or by email at [email protected] using the subject line: Client Services and Intake Officer enquiry via EthicalJobs.

A position description is attached.

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