As Australia's first Women’s Trauma Recovery Centre (the 'Centre') offering long term support to women who have experienced domestic family and sexual violence, we intend to continually refine and improve our services to ensure we are supporting women to live independent, secure lives with hope and optimism. We're looking for a dedicated and passionate Intake Coordinator who is committed to our vision and values and ready to make a tangible impact in our clients’ lives.

As an Intake Coordinator with us, you'll play a pivotal role in driving transformative change, working closely with women who seek support and guidance on their path to recovery. This role will be a part-time job share however, we will consider applications from candidates seeking full-time opportunities for the right fit.

About us:

The Centre is a community-led initiative, codesigned with women with lived expertise, professional experts and service providers to offer free comprehensive and long-term support to women recovering and healing from the trauma of domestic, family and sexual violence.

The Centre is a project of the Illawarra Women's Health Centre. Established in 1986, we are nationally accredited and provide a safe place for women to access specialised high-quality women's medical and health care services.

Where you will channel your energy:

• Conduct vital risk assessments, evaluating potential suicide and violence risks. You'll create tailored action plans to address these challenges and provide ongoing support.
• Respond to inquiries, screen and assess client needs, prioritise cases, and schedule follow-up appointments.
• Build and maintain strong connections with a diverse range of individuals and organisations, enhancing the support network for our clients.
• Identify clients in crisis and facilitate immediate interventions or referrals, playing a crucial role in their recovery journey.
• Discuss and coordinate referral options to both internal and external services, ensuring clients have access to a comprehensive range of support.
• Establish effective partnerships with professionals in health, mental health, and psychosocial services to create a seamless support system for clients.
• Keep accurate and confidential records of client assessments and interactions, ensuring that all documentation is up-to-date
• Participate in relevant training and development opportunities, enhancing your skills and contributing to our team's success.
• Build positive relationships with clients, stakeholders, and community organisations.
• Maintain accurate and confidential records of client interactions and assessments.
• Actively represent the Centre in the community and engage with various service providers.

About YOU:

• A deep commitment to the vision and values of the Illawarra Women’s Health Centre, with a genuine desire to support women in their healing journey.
• Tertiary level qualifications in health, behavioural/social sciences, community services, or a related discipline that provides a sound understanding and knowledge of assessing and working with women experiencing Domestic, Family, Sexual Violence.
• At least 5 years of hands-on experience conducting intake assessments for women impacted by Domestic, Family, and Sexual Violence.
• Strong understanding of Domestic, Family, and Sexual Violence, along with knowledge of evidence-based interventions and clinical practices.
• High-level verbal and written communication abilities that enable you to engage effectively with clients and stakeholders, including healthcare professionals, while maintaining confidentiality.
• Experience in conducting comprehensive psychosocial assessments to identify client needs and facilitate access to appropriate therapeutic services.
• Proficiency in Microsoft Office and relevant software applications.

The nice to haves (desirable knowledge and experience):

• Current registration with AHPRA or membership with AASW or appropriate regulators.
• Background in working with diverse communities or lived experience of diversity, including Aboriginal and Torres Strait Islander, LGBTQIA+, migrant, culturally and linguistically diverse, neurodivergent individuals, and those with disabilities.
• Demonstrated experience in advocating for gender equality and women’s rights.
• Fluency in a community language other than English is a plus.
• In-depth knowledge of contemporary family, domestic, and sexual violence, including the trauma impacts of gender-based violence and abuse.

What we do for you:

• Work with Purpose: Be part of a passionate and highly regarded not-for-profit organisation dedicated to making a real difference in the community.
• Flexible Salary Packaging: Take advantage of our flexible salary packaging options to maximise your take-home pay.
• Extra Leave: Enjoy additional leave during the festive season, on top of standard leave entitlements, giving you more time to relax and recharge.
• Wellness Leave: Prioritise your physical and mental well-being with four days of dedicated wellness leave each year.
• Professional Development: Access a wealth of ongoing learning opportunities and career development programs to help you grow and excel in your role.

At the Centre we truly value our people. We are committed to offering more than just a job; we offer benefits to enhance your career, help you grow, and celebrate your achievements.

The Centre welcomes all women to come exactly as they are. As a women's only organisation under Section 30 of the Sex Discrimination Act 1984, being female is a genuine occupational requirement for this position. Specifically, The Centre encourages and supports women living with a disability to apply and welcomes discussions about any reasonable adjustments that may be needed. Although this is an open recruitment process, The Centre strongly encourages, supports, and welcomes applications from woman who identify as First Nations people/Aboriginal and Torres Strait Islander.

* Please note that having a criminal record will not automatically exclude your application. We recognise that women can have experiences with the criminal justice system that are discriminatory and unjust. We know, for example, that women can, and often are, misidentified as a primary offender in domestic and family violence situations. We will require, a Working with Children Check and adherence to The Centre’s workplace policies, including our Covid Policy.

To submit your application, please click 'Apply Now'.

Illawarra Women's Trauma Recovery Centre is an equal opportunity employer. Applications from diverse backgrounds are encouraged.

For further information about The Centre please visit Illawarra Women's Health Centre (womenshealthcentre.com.au).