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Intake and Referral Caseworker

Mary's House Services
  • Mary’s House Services – domestic and family violence services and refuge – lower north shore

Mary’s House Services is looking for a caseworker with tertiary qualifications in social work, to join its casework team, working with women and their children impacted by domestic and family violence.

As the Intake and Referral Caseworker, you will be conducting case coordination for all referrals to our refuge, casework services and community programs and clinics. This role is paid at SCHCADS Level 4.

You

  • Want to be part of transforming the lives and futures of women and children who have experienced domestic or family violence and abuse
  • Have a specialisation or strong interest in specialising in casework for women and children impacted by domestic and family violence
  • have a Bachelor of Social Work degree, with two or more years’ experience as a social worker
  • Want to work around the lower north shore of Sydney
  • Want to work with committed, passionate colleagues in a friendly and fun work environment where staff wellbeing is a priority

Your skills

We are looking for someone who ticks the boxes above and has the experience and motivation, to effectively coordinate intake and referral of clients.

And you

  • demonstrate your ability to conduct intake and assessments of clients’ needs, in the context of domestic and family violence
  • demonstrate your ability to develop safety plans, and administer the DVSAT
  • have excellent communication skills (written and verbal)
  • have strong administration and organisational skills
  • demonstrate your ability and commitment to keeping accurate records and maintaining up to date information in relevant databases
  • have an aptitude for relationship-building; ideally you have experience working with a range of agencies and referral partners

Experience working in a women’s refuge and/or community outreach where client safety and wellbeing are factors will be highly regarded.

About Mary’s House Services and the role

This is a permanent position, and you will be a member of our refuge and casework team. You will be reporting to the Refuge and Casework Manager; and collaborating on community program intake with the Community Programs Manager and Community Programs Coordinator. As our service grows, you may alternatively be reporting to the Senior DFV Caseworker.

The Intake and Referral Caseworker will manage all incoming client referrals and assessments. She is also responsible for assessing eligibility and suitability of referrals for intake into the refuge, case management and community programs offered via our Daisy Centre. The worker will offer triage, risk assessment, safety planning, and crisis intervention as well as crisis counselling when required. Other responsibilities include short-term interventions with advice and referral.

The Intake and Referral Caseworker may be required to support a small caseload from time to time, when determined suitable by the Manager.

Mary’s House Services is a wonderful example of what a community can achieve when it identifies a gap in services and an urgent need for community support. We are a grass roots organisation, providing quality services for women and children who have experienced domestic or family abuse. We offer safety, hope, and empowerment for women and children to rebuild their lives.

Established in 2016 as an independent not-for-profit, we innovate to provide support services in response to community needs. Through Mary’s House refuge, the Daisy Centre, and other services, we offer professional support, accommodation, case management services and therapeutic groups to women, while they navigate options before, during and after leaving an abusive relationship.

Benefits of working at Mary’s House

  • your wellbeing is a priority
  • work on the lower North Shore of Sydney
  • salary will be based on the SCHCADS (Social Community Home Care and Disability Services) award Level 4
  • additional leave at Christmas
  • NFP salary packaging – increases your take home pay
  • work with colleagues who value respect, compassion, generosity, hope and safety
  • you will be part of an organisation supported by a generous community of local supporters

How to apply or find out more

Please call to speak to our Refuge and Casework Manager Margot, on 02 8937 2094 to discuss your interest in this role. Enquiries will be answered promptly and be kept confidential.

If you prefer to simply apply now, please click 'Apply Now' to submit your application.

To be considered: please send your detailed resume, and a maximum two-page cover letter. Your cover letter must address the Essential skills and experience for your application to be considered.

Shortlisted candidates will be required to provide two professional referees.

As a provider of services to women and children impacted by domestic and family violence, this position is only open to applicants who identify as women. Mary’s House Services considers identifying as a woman to be a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

The preferred applicant must undergo a Working with Children and National Police Records Check as a requirement of ongoing employment with Mary’s House.

A position description is attached.

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